Hosting Chat Communities

Verifying Service Availability

You can use the Telnet program to verify that Chat Service is accepting connections and responding to IRC commands. This allows you to determine whether a problem is caused by the service or by the client.

Before using Telnet, verify network connectivity using PING.

To connect to Chat Service using Telnet:

  1. From the Start menu, click Programs, click Accessories, and then click Command Prompt.
  2. At the command prompt, type the following command:

    telnet [hostname port#]
  3. In the Telnet window, type the following commands, including the periods:

    USER user_name . . .
    NICK nickname
    where user_name is a valid user name on the server, and nickname is a chat user nickname. For more information on the User and Nick commands, see Request for Comments (RFC) 1459, "Internet Relay Chat Protocol."
  4. To end your Telnet session, at the Microsoft Telnet> prompt, type quit.

If you can connect to the server and successfully run the User and Nick commands, the problem is not with the server.

If you cannot connect to the server, the problem is probably with the service. Verify the port number and other Chat Service configuration settings.