Choose a Character Set
Exchange supports multilingual messages using Microsoft Windows code pages instead of Internet character sets. For most languages a one-to-one correspondence exists between the character set and the code page. If multiple character sets exist for one code page, Exchange uses the character setting specified on the Message Format tab.
Note Early MAPI clients, such as Microsoft Outlook 97, do not allow the user to specify a character set. It is for these clients only that the character set conversion settings apply.
To choose a character set: