Once you create a place to store user messages, you need to
direct the client to the appropriate server and configure the
account information so the user can log on. Because IMAP4 clients
vary, the process differs for each client; however, all clients
must specify the same type of information.
An IMAP4 account name. This is the user's alias. You can
find this name by viewing the user's account properties in Active
Directory Users and Computers; for example, SuzanFines.
Note If you have multiple
users in one Active Directory domain that share a common user name,
a user can only be authenticated if they log on with a unique user
name. IMAP4 can authenticate users if they include their domain
name in the format of domain\username or use a User
Principal Name (UPN). To use a UPN, the user can log on and append
their e-mail address to their user name. For example, if you have
two users named Sandra Martinez, and one user works at Financial
Bank Inc. and the other works at Airlines International, you can
assign names based on their e-mail addresses. The user named Sandra
Martinez who works at Financial Bank Inc. would log on as
SandraM@financial-bank.bank. The user named Sandra Martinez who
works at Airlines International would log on as
An IMAP4 e-mail address. This is the user's Internet
address and includes the alias followed by the domain name; for
An IMAP4 server name. Use the name of the Exchange
computer hosting the IMAP4 virtual server or the DNS entry of the
front-end IMAP4 server.
An SMTP server name. Because every Exchange 2000 server
contains a default SMTP server, you can use the same computer name
as the IMAP4 virtual server host.
Consider the following when creating your IMAP4 client's account
By default, Exchange attempts to access the mailbox associated
with the Windows 2000 user account name that the user is logged on
as. For example, if you log on as Domain\SuzanFines, Exchange
attempts to access the mailbox called SuzanFines.
If a Windows 2000 domain and user name are specified as the
IMAP4 account name, they must precede the mailbox's alias name; for
If a Windows 2000 domain and user account are specified as the
IMAP4 account, the IMAP4 server computer uses a mailbox alias that
is equivalent to the Windows 2000 user account. For example,
specifying domain_name\SuzanFines as the IMAP4 account is
equivalent to specifying domain_name\SuzanFines\SuzanFines
as the IMAP4 account.
If only an alias name is specified as the IMAP4 account,
Exchange uses a Windows 2000 user name that is equivalent to the
alias name. All domains are searched for the first domain that
contains that Windows 2000 user name. For example, if you specify
SuzanFines as the IMAP4 account name, all domains are searched for
the first domain that contains user