Maintaining and Troubleshooting

Notify an Administrator by E-mail

You can send an e-mail message to an administrator when a server or connector enters a warning state or critical state. The server and connector states are set on the Monitoring tab of a server or connector. The subject line and body of the e-mail message are automatically created; their content depends on which server is monitoring the servers and connectors in your organization, and which servers and connectors are being monitored. However, if problems exist between the monitoring server and the server or connector being monitored, the message may not be delivered. You can also create a script to provide a backup method of notifying an administrator.

To set an administrator notification:

  1. Start System Manager
    On the Start menu, point to Programs, point to Microsoft Exchange, and then click System Manager.
  2. Navigate to Monitoring and Status.

    Tools

    1. Monitoring and Status
  3. Right-click the Notification folder, point to New, and then click E-mail notification.
  4. To specify which server performs the monitoring and produces the notification, in Monitoring server:, click Select, and then select a server.
  5. To choose the server or connector about which you want to be notified, in Servers and connectors to monitor: select the appropriate servers and connectors. To create a customized list of servers or connectors, in Servers and connectors to monitor:, select Custom list of servers or Custom list of connectors, and then click Customize. In Custom List, click Add, and then select a server or connector.
  6. In Notify when monitored items are in:, select the state to match the monitoring threshold on the server or connector. If you set monitoring thresholds for a warning state and a critical state, select Warning state or Critical state.
  7. To select a recipient, in To and CC, type an e-mail address, or click To and CC to browse a list of names.
  8. In E-mail server, type a server name or click E-mail server to browse through a list of servers.
  9. In Subject:, type the subject and body of the notification e-mail message that will be sent. Although it is recommended that you use the default settings, you can use Windows Management Instrumentation (WMI) placeholders to customize the content of the e-mail notification.