Before you view the tracking history of an e-mail message, you must specify the message that you want to track. If you want to select a message to track directly, use the Message ID . If you are tracking an e-mail message, you can specify certain search parameters to get a list of matching messages. From this list, you can select one of the messages to view its history. Messages are found only if they exist in the message tracking logs that are stored in Exchsrvr\servername.log; servername is the name of your server.
Tip To search for a message, you must identify a server. You can use the name of any server that has processed the message while it was in transit between the sender's server and the recipient's server; however, if you want a complete history of the message flow and want to reduce the time you spend searching message tracking logs, you should use the name of the sender's server.
To search for a message:
Tip To search for a message, you are only required to identify the server to which the message was sent or delivered. Use any combination of the optional parameters to create a list of all messages you are interested in viewing. For example, if you want to see all messages a user sent on a certain date, identify the sender's server, the sender's alias, and the date. If you want to see all messages sent during a period of time to determine message traffic loads, identify a server, and then search by date and time.