Maintaining and Troubleshooting

Restore Your Windows 2000 System State

If a disaster occurs and your entire Exchange server fails, you must review the requirements for disaster recovery, and the recovery guidelines. Then reinstall Windows 2000 and restore your system drive before restoring your system state.

System state backups are a new type of backup that saves Active Directory data, Windows 2000 registry data, and other data that is not usually backed up by file and drive backups.

To restore your Windows 2000 system state:

  1. On the Start menu, point to Programs, point to Accessories, point to System Tools, and then click Backup.
  2. On the Restore tab, double-click the media file with the date that you want to restore files from. Select the System State check box.
  3. Click Start Restore.

Important   After restoring the system state and restarting the server, an error dialog box will inform you that one or more services could not be started. This includes services such as Simple Mail Transport Protocol (SMTP) which were running prior to restoring System State, and services that have not been installed yet. These services require Exchange 2000 to be installed and will start after Exchange 2000 is installed in disaster recovery mode.

Following the restore of your System State, some Exchange 2000 services such as Microsoft Exchange Information Store, will be reported as having failed in the event log. Although these services have not been installed yet, by restoring the System State, Windows 2000 believes these services are installed on your server. These services will start after Exchange 2000 is installed in disaster recovery mode.

Related Topics

Disaster Recovery