Maintaining and Troubleshooting

Recover Databases

To recover databases in Information Store, you must verify that all services which Exchange depends on are running. To restore a database, you must also dismount the database. However, now that Exchange supports multiple storage groups, you only have to dismount the specific database you want to restore. This allows users access to any other databases in Information Store.

Tip   If you only need to recover data for a user, you may not necessarily have to restore an entire database. Exchange 2000 does not immediately delete Mail or Mailboxes. By default, Exchange does not permanently destroy a mailbox until 30 days after it's deleted. You should set mailbox properties so that users can restore messages from their Outlook client user interface.

To recover databases:

  1. If you have not already done so, prepare to restore information.
  2. On the Start menu, point to Programs, point to Accessories, point to System Tools, and then click Backup.
  3. On the Restore tab, double-click the media file with the date that you want to restore files from. Use the navigation tree and check boxes to select the data that you want to restore.
  4. Click Start Restore.
  5. In the Restoring Database Store dialog box, in Temporary location, specify a directory to store log and patch files during the restore. Make sure the location has enough disk space to store the files.

    Important   Do not specify the Temporary location directory to be the same as the original location of the database or log files, or the restore will not work.

  6. If you are restoring a full backup without any incremental backups, select Last Backup Set to start log file replay after restoring the database. If you are restoring a backup with incremental backups, do not select this option until you are restoring the last incremental backup.
  7. To begin restoring the database, click OK.

Related Topics

Disaster Recovery