Outlook Web Access


This section explains how to identify and correct problems that can occur with HTTP virtual servers. You can use the procedures in this section when users report problems.

What problem are you having?

When clients attempt to use Web Client or a Web application to access Information Store they receive the following error: "500 Server Error".

Services that Exchange depends on are not running.
  1. Start Services
    On the Start menu, point to Programs, point to Administrative Tools, and then click Services.
  2. Verify that the following Exchange-related services are started:
    • Microsoft Exchange Information Store
    • Simple Mail Transfer Protocol (SMTP)
    • Network News Transfer Protocol (NNTP)