Outlook Web Access
This section explains how to identify and correct problems that
can occur with HTTP virtual servers. You can use the procedures in
this section when users report problems.
What problem are you having?
When clients attempt to use Web Client or a Web
application to access Information Store they receive the following
error: "500 Server Error".
Services that Exchange depends on are not running.
- Start Services
On the Start menu, point to
Programs, point to Administrative Tools, and then
- Verify that the following Exchange-related services are
- Microsoft Exchange Information Store
- Simple Mail Transfer Protocol (SMTP)
- Network News Transfer Protocol (NNTP)