Queue Viewer

Maintaining Message Queues

Besides managing messages and queues, Queue Viewer is also very useful for troubleshooting message flow issues in your Exchange organization. Administrators should take the following steps when examining and maintaining queues:

To troubleshoot the underlying problems of the delivery of a message, you can use the Message Tracking Center to track the exact path of a message. Message tracking uses each message's unique message ID. To get a message ID, double-click the message in Queue Viewer to open the message Properties dialog box.

The following topics cover each aspect of this messaging management utility: