Queue Viewer

Manage Connections

Queues hold messages until they are delivered, or until processes necessary to deliver them, such as address look-up, are complete. There must be an active connection for queues to deliver messages. Managing a queue often entails freezing a connection as well. This temporarily disables a queue for troubleshooting or other administrative tasks.

To change the connection state of a queue:

  1. Start System Manager
    On the Start menu, point to Programs, point to Microsoft Exchange, and then click System Manager.
  2. Navigate to Queues.

    For SMTP

    1. Servers
    2. Server
    3. Protocols
    4. SMTP
    5. SMTP virtual servers
    6. SMTP virtual server
    7. Queues

    For X.400

    1. Servers
    2. Server
    3. Protocols
    4. X.400
    5. Queues

    For connectors

    1. Connectors
    2. connector
    3. Queues
  3. Manage all queues or a single queue.
Option Description
Freeze This action stops all messages from exiting the queues of a SMTP virtual server, X.400 object, or connector. Messages remain in the queue, and are not processed as long as the queue is frozen.
Unfreeze Unfrozen queues will resume message delivery. This action allows Exchange to attempt to transfer messages out of the SMTP virtual server, X.400 object, or connector queues.
Force Connection This action forces an immediate connection to a remote server without waiting for the next retry attempt (if retry intervals have been set). For example, it can be used to immediately connect to a server that has just rebooted.

Note   X.400 queues cannot be frozen.