Queue Viewer

Use the Custom Message Filter

The custom message filter allows you to delete, enumerate, freeze, or unfreeze one or more messages within a queue. The messages are selected by the criteria you define in Custom Filter.

To use the custom message filter:

  1. Start System Manager
    On the Start menu, point to Programs, point to Microsoft Exchange, and then click System Manager.
  2. Navigate to the desired queue.

    For SMTP queues

    1. Servers
    2. Server
    3. Protocols
    4. SMTP
    5. SMTP virtual servers
    6. SMTP virtual server
    7. Queues
    8. queue

    For X.400 queues

    1. Servers
    2. Server
    3. Protocols
    4. X.400
    5. Queues
    6. queue

    For MAPI (connector) queues

    1. Connectors
    2. connector
    3. Queues
    4. queue
  3. Click the queue to select it.
  4. Right-click the queue, and then click Custom Filter.
  5. In Custom Filter, on the Action drop-down menu, select Enumerate, Delete (send NDR), Freeze, or Unfreeze.
  6. Select your filter criteria:
  7. (Optional) To set this custom filter as your default filter, click Set as default filter.

Note   Queue Viewer functionality varies depending on the transport protocol being used. SMTP, X.400, and the MAPI-based connector queues may not support all of the items in Custom Filter. If a menu item is unavailable, or if an action does not appear in the drop-down menu, that means the queue does not support that operation.

Related Topics

Enumerating Messages Deleting Messages Freezing and Unfreezing Messages