Common Issues

This section explains how to identify and resolve problems you may encounter when attempting to backup or restore Exchange using Windows 2000 Backup. Use the following information to learn more about the problems you may encounter and how to resolve them.

What problem are you having?

Backing up Information Store using a full backup each day is taking too much time.

Although performing a full backup of Information Store each day is the best method to use if you need to restore data in the even of a disaster, full daily backups take significantly longer than other backup methods. A full backup archives every database in Information Store to the backup media. Other backup methods, such as the differential backup method, take less time to perform. Differential backups only archive data that has changed since the last full backup.
To save time, use a backup plan that includes a combination of a full backup one day a week, and incremental or differential backups on the remaining days of the week.

For more information on preparing to back up and restore Information Store, see Microsoft Exchange 2000 Planning and Installation.

See also

Backing Up and Restoring Exchange

Unable to reconnect a mailbox after performing a disaster recovery.

If you deleted your Exchange server from Active Directory before performing a disaster recovery of your Exchange server, you cannot reconnect your Exchange mailboxes until you perform the Remove Exchange Attributes task.

To resolve this issue, use Exchange Task Wizard to remove Exchange attributes and then attempt to reconnect the Exchange mailboxes to the Active Directory objects.

Warning   Do not attempt to remove Exchange attributes until you have discussed the need to perform this procedure with Microsoft Product Support. For the most up-to-date information about how to remove Exchange attributes, see the Microsoft Knowledge Base .

To enable an Exchange mailbox reconnect:

  1. Use Exchange Task Wizard to remove Exchange attributes from the Active Directory objects you want to reconnect.
  2. Use System Manager to recover the mailboxes.
See also

Recovery Guidelines

Related Topics

Additional Resources Backing Up and Restoring Exchange