Troubleshooting

Supporting Messaging Clients

Exchange 2000 expands the routing capabilities of Microsoft Internet Information Services (IIS) to allow secure collaboration between Information Store and remote clients through various protocols. Exchange supports clients that use the following protocols:

You may experience specific problems when attempting to manage your messaging clients; for example, your clients may have difficulty establishing a connection to the computer on which the protocol service is running or you may experience problems with client protocol services, such as the NNTP service failing to start.

To identify and resolve specific problems that can occur when managing messaging clients, see Common Issues.

To learn more about supporting messaging clients, see Supporting Messaging Clients.

Note  

Another type of messaging client is the International Outlook language client. If users of this client cannot create a profile and logon to a mailbox, you will need to add language support.

Add language support for International Outlook language clients

To add language support:
  1. On the server which you need to enable language support, On the Start menu, point to Settings, and then click Control Panel.
  2. Double click on the icon labeled Regional Options.
  3. On the General tab, in Language settings for the system, select the check box for each language you want to support.
  4. Click OK to save your settings, and then restart the server.

Related Topics

Troubleshooting Exchange Additional Resources