Microsoft Exchange 2000 Instant Messaging Service allows users on a TCP/IP network to participate in live, or real-time, conversations—just as they do on the telephone or in a chat room. You may experience specific problems when managing Instant Messaging for your organization; for example, you may have problems installing Instant Messaging, or your Instant Messaging clients may be unable to send or receive instant messages.
To identify and resolve specific problems that can occur with Instant Messaging, see Common Issues.
To learn more about Instant Messaging, see:
Related Topics
Troubleshooting Exchange Additional Resources