Troubleshooting

Common Issues

This section explains how to identify and correct problems that may occur when your messaging system includes routing groups. Use the following information to learn more about problems you may encounter and how to resolves them.

What problem are you having?

Message routing is delayed or incomplete when an unreliable server is defined as the routing group master server.

Solution

Define your most reliable server as the routing group master server. By default, the first routing group server you configured for a routing group is designated as the master server. When you configure additional routing group servers for a routing group, they are designated as routing group member servers. Configuring your most reliable server as the master routing group server ensures that message routing within that routing group operates as efficiently as possible.

Note   In any routing group, there is only one master server. All other servers in the routing group are member servers. You can modify this role using System Manager.

To modify the role of a server in a routing group:

  1. Start System Manager
    On the Start menu, point to Programs, point to Microsoft Exchange, and then click System Manager.
  2. Navigate to Members.

    Routing Groups

    1. Routing group
    2. Members
  3. Right-click any member server, and then click Set as Master.
See also
Link States

Related Topics

Additional Resources