Common Issues

Solution

By default, Outlook Web Access is enabled for all users in your Exchange organization. If you do not want a specific mailbox-enabled user to access their mailboxes from a Web browser using Outlook Web Access, you must disable access for that user.

To disable Outlook Web Access for a specific user:

1. Start Active Directory Users and Computers
   On the Start menu, point to Programs, point to Administrative Tools, and then click Active Directory Users and Computers.
2. On the View menu, click Advanced Features.
3. In the console tree, click Users.
4. In the details pane, right-click a user, and then click Properties.
5. On the Exchange Advanced tab, click Protocol Settings.
6. Under Protocols, click HTTP, and then click Settings.
7. In HTTP Protocol Details, click to clear the Enable for mailbox check box.

See also