This section explains how to identify and correct problems that
can occur with NNTP Service and NNTP virtual servers. You can use
the procedures in this section when users report problems or when
you receive error messages.
NNTP Service writes a message to the system log in Event Viewer
every time the service starts and stops, an operator command is
processed, or an error is detected.
Solution
Check Event Viewer for error messages. Use the error message
description to determine why the service failed to start and the
best course of action to resolve the problem.
Use Telnet to determine whether the problem is with the client or
the service.
Solution
First, use the Ping command to verify network connectivity with
NNTP Service. If your network routers block Ping messages, use
Telnet to verify connectivity. If you confirm connectivity and can
run the List command successfully using Telnet, the problem
is probably with the client.