Topic Last Modified: 2007-03-27

The Microsoft® Exchange Server Analyzer Tool queries the Active Directory® directory service to determine whether the value for the mailNickname attribute on the journaling recipient object is valid. The nickname must be set for the mailNickname attribute to be valid. If the mailNickname attribute for the nominated journaling recipient object is not valid, journaling messages will queue. Also, the invalid mailNickname may indicate that journaling has been configured to copy journaling messages to a recipient object that is mailbox-disabled. If the Exchange Server Analyzer finds that the value for the mailNickname attribute for the journaling recipient object is not valid, the Exchange Server Analyzer displays an error.

To correct this error for Exchange Server 2003, use Active Directory Users and Computers and Exchange System Manager to accomplish the following as required:

To correct this error for Exchange Server 2003, use Active Directory Users and Computers and Exchange System Manager to accomplish the following as required

To mailbox-enable the journal recipient object for Exchange Server 2003

  1. Open Active Directory Users and Computers.

  2. In the console tree, expand the domain.

  3. Navigate to the parent container of the recipient that you want to modify.

  4. In the details pane, right-click the recipient that you want to modify and select Exchange Tasks.

  5. In the Exchange Tasks Wizard, from the Available Tasks dialog box, select Create Mailbox and then click Next.

  6. On the Create Mailbox dialog box, verify the information for the Alias, Store, and Mailbox Server fields, and then click Next.

  7. Click Finish to close the Exchange Tasks Wizard.

To designate a new user mailbox as the journaling recipient Exchange Server 2003

  1. Start Exchange System Manager.

  2. Expand Servers, expand <your Exchange server>, expand <storage group>, and then right-click the mailbox store and select Properties.

  3. Click Browse, to the right of the Archive all messages sent or received by mailboxes on this store text, to specify a mailbox as the journaling mailbox.

    Note:
    All journalized messages for senders on this mailbox store are sent to the mailbox you specify.

To correct this error for Exchange Server 2007, use the Exchange Management Console or the Exchange Management Shell to accomplish the following as required:

To mailbox-enable the journal recipient object for Exchange Server 2007 using the Exchange Management Console

  1. In Exchange Management Console, expand Recipient Configuration, right-click the Mailbox object, and then select New Mailbox to start the New Mailbox wizard.

  2. At the Introduction window, select User Mailbox and click Next.

  3. At the User Type window, select Existing user and use the Browse button to select the journal recipient object to create the mailbox for.

  4. At the Mailbox Settings window, verify the information for the Alias, Server, Storage Group, and Mailbox Database fields, and then click Next.

  5. At the New Mailbox window, click New to create the mailbox for the journal recipient object.

  6. Click Finish to close the New Mailbox wizard

To mailbox-enable the journal recipient object for Exchange Server 2007 using the Exchange Management Shell

  1. Follow the guidance in the Exchange Server 2007 product documentation, "Enable-Mailbox" (http://go.microsoft.com/fwlink/?LinkID=80827)

To designate a new user mailbox as the journaling recipient in Exchange Server 2007

  1. In Exchange Management Console, expand Server Configuration, expand <your Exchange server>, expand <storage group>, right-click the mailbox database, and then select Properties.

  2. On the General tab, under Journal Recipient, click Browse to specify a mailbox as the journaling mailbox.

For more information about how to deploy a journaling solution with Exchange Server 2003, see Journaling with Exchange Server (http://go.microsoft.com/fwlink/?LinkId=47581).

For more information about deploying a journaling solution with Exchange Server 2007, see Overview of Journaling (http://go.microsoft.com/fwlink/?LinkId=80820)