Topic Last Modified: 2005-11-18

The Microsoft® Exchange Server Analyzer Tool queries the Win32_Service Microsoft Windows® Management Instrumentation (WMI) class to determine the value of the DesktopInteract property for the Microsoft Exchange Information Store (MSExchangeIS) service. If the Exchange Server Analyzer finds that the Microsoft Exchange Information Store service is configured to interact with the desktop, the Exchange Server Analyzer displays an error.

This configuration should only be used under the guidance of Microsoft Product Support Services. Unless Microsoft Product Support Services has instructed you to run the Microsoft Exchange Information Store service in this configuration, it is recommended that you reconfigure the Microsoft Exchange Information Store service properties so that it does not interact with the desktop.

To configure the Exchange Information Store service account

  1. Open the Services MMC snap-in.

  2. Locate and stop the Microsoft Exchange Information Store service.

  3. Double-click Microsoft Exchange Information Store service.

  4. On the Log On tab of the Microsoft Exchange Information Store Properties page, select Local System account under Log on as.

  5. Clear the Allow service to interact with desktop check box, and then click Apply.

  6. Under Service status, click Start, and then click OK.

  7. Close the Services snap-in.

For more information about the correct Exchange service configuration, see the Microsoft Knowledge Base article 239762, "Exchange Services Run Under LocalSystem" (http://go.microsoft.com/fwlink/?LinkId=3052&kbid=239762).