Topic Last Modified: 2006-08-08

The Microsoft® Exchange Server Analyzer Tool queries the Active Directory® directory service for the name (cn) of each directory object that has an object class of msExchExchangeServer to determine whether there is a match for the user-specified Exchange gateway server.

The cn value is a string that contains the short name of the Exchange Server computer.

If the Exchange Server Analyzer cannot find a cn value match for the user-specified Exchange gateway server in the Active Directory, the Exchange Server Analyzer displays an error.

This error indicates that one of the following conditions is true:

To address this error, verify the specified Exchange gateway server was entered correctly and retry the operation.

Caution:
If you incorrectly modify the attributes of Active Directory objects when you use Active Directory Service Interfaces (ADSI) Edit, the LDP (ldp.exe) tool, or another Lightweight Directory Access Protocol (LDAP) version 3 client, you may cause serious problems. These problems may require that you reinstall Microsoft Windows Server™ 2003, Exchange Server 2003, or both. Modify Active Directory object attributes at your own risk.
To verify the server name (cn) value

  1. Using ADSI Edit or a similar tool, locate the server object in Active Directory.

    The CN attribute can be found at:

    Copy Code 
    CN=Configuration,CN=Services,CN=Microsoft Exchange,CN=Organization,CN=Administrative Groups,CN=Administrative group,CN=Servers,CN=Server.