Topic Last Modified: 2008-11-17

Exchange Server 2010 setup displayed this warning because the Microsoft Customer Experience Improvement Program (CEIP) is not specified for the target server.

The CEIP collects information about how you use Microsoft programs and about some problems that you encounter. Microsoft uses this information to improve the products and features that you use most often and to help solve problems. Participation in the program is strictly voluntary, and the results are software improvements to better meet your needs.

For more information about the CEIP, see the Microsoft Customer Experience Improvement Program information at http://go.microsoft.com/fwlink/?linkid=52095 and the Privacy Statement for the Microsoft Customer Experience Improvement Program at http://go.microsoft.com/fwlink/?linkid=52097.

To address this warning, enable the CEIP for the Exchange server.

To enable the CEIP for the Exchange server using the Exchange Management Console

  1. Open the Exchange Management Console.

  2. Select Server Configuration from the console tree and then right-click the server that you want to enroll in the CEIP from the details pane and select Properties.

  3. Click the Community and Feedback tab.

  4. Select Join the Exchange Customer Experience Improvement Program and then click OK.

Note:
If the Community and Feedback tab described in step 3 of the previous procedure above is not present, the CEIP has been disabled for your Exchange organization and you will need to enable it.
To enable the CEIP for your Exchange organization using the Exchange Management Shell To enable the CEIP for your Exchange organization using the Exchange Management Console

  1. Open the Exchange Management Console.

  2. Select Microsoft Exchange from the console tree.

  3. Click the Community and Feedback tab in the result pane and then click Customer Feedback Options.

  4. Click Customer Experience Improvement Program.

  5. On the Customer Experience Improvement Program pane, from the The industry that best represents your organization dropdown, select an industry segment and then select Join the Exchange Customer Experience Improvement Program.

    Note:
    To enable the CEIP for all the Exchange servers in your organization, do not remove any of the servers listed in the Servers Opted in for the CEIP Program list.

  6. Click Next, and then at the Completion pane, click Finish.