Antispam Update Errors and Events

Applies to: Exchange Server 2010 SP3

Topic Last Modified: 2012-08-10

Microsoft Exchange Server 2010 generates Anti-spam Update events in Event Viewer so that you can troubleshoot and verify the Anti-spam Update features and services. Event Viewer tracks the following kinds of events in the given order, based on importance:

Error events
Warning events
Informational events

Anti-spam Update Errors and Events

The following table provides a list of the Antispam Update errors and events.

Event ID	Category	Event type	Value or description
MSExchange Anti-spam Update 1009	Update Service	Error	The download of update %1 failed with error %2
MSExchange Anti-spam Update 1012	Update Service	Error	The installation of update %1 failed with error %2
MSExchange Anti-spam Update 1015	Update Service	Error	Microsoft Exchange couldn't determine the version of the Microsoft Update agent, or the Microsoft Update agent is not current. Please see Microsoft Update, and then update your client. Anti-spam updates will not be downloaded until this problem is fixed.
MSExchange Anti-spam Update 1016	Update Service	Error	Microsoft Exchange couldn't complete the opt-in process for Microsoft Update: %1. Please see Microsoft Update, and then update your client manually. Anti-spam updates will not be downloaded until this problem is fixed.
MSExchange Anti-spam Update 1017	Update Service	Error	Microsoft Exchange couldn't successfully use the Microsoft Update agent: %1. Please see Microsoft Update, and then update your client manually. Antispam updates will not be downloaded until this problem is fixed.
MSExchange Anti-spam Update 1002	Update Service	Error	Unable to start the Microsoft Exchange Anti-spam Update service: %1
MSExchange Anti-spam Update 1003	Update Service	Error	Unable to stop the Microsoft Exchange Anti-spam Update service: %1
MSExchange Anti-spam Update 1000	Update Service	Information	The Microsoft Exchange Anti-spam Update service has started successfully.