Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2
Topic Last Modified: 2012-07-23
You can configure the language setting on a Unified Messaging (UM) auto attendant. The language setting available on a UM auto attendant enables you to configure the default prompt language on the auto attendant. When you're using the default system prompts for the auto attendant, this is the language that the caller will hear when the auto attendant answers the incoming call. This language setting affects only the default system prompts that are provided after the Unified Messaging server role is installed. However, this setting doesn't affect custom prompts that are configured on an auto attendant. The languages that are available are based on the Unified Messaging language packs that are installed on the Unified Messaging server.
Looking for other management tasks related to UM auto attendants? Check out Managing UM Auto Attendants.
Prerequisites
- A UM dial plan has been created. For detailed steps, see
Create a UM Dial
Plan.
- A UM auto attendant has been created. For detailed steps, see
Create a UM Auto
Attendant.
Use the EMC to configure the default language setting
You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM auto attendants" entry in the Unified Messaging Permissions topic.
- In the console tree, navigate to Organization
Configuration > Unified Messaging.
- In the work pane, click the Auto Attendants tab.
- Click to select the UM auto attendant.
- In the action pane, click Properties.
- In the auto attendant Properties window, click the
Features tab.
- On the Features tab, in the Language list, select
the language you want.
Use the Shell to configure the default language setting
You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM auto attendants" entry in the Unified Messaging Permissions topic.
This example sets the default language on the UM auto
attendant MyUMAutoAttendant
to English (Great
Britain).
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---|---|
Set-UMAutoAttendant -Identity MyUMAutoAttendant -Language en-GB |
This example sets the default language on the UM auto
attendant MyUMAutoAttendant
to German.
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---|---|
Set-UMAutoAttendant -Identity MyUMAutoAttendant -Language de-DE |
For more information about syntax and parameters, see Set-UMAutoAttendant.
Other Tasks
After you configure the default language setting, you may also want to: