Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Topic Last Modified: 2010-12-03

The performance of Microsoft Exchange ActiveSync is affected by many factors. These include the number of users who are synchronizing with Exchange ActiveSync, the types of mobile phones that are synchronizing, and how much data each user synchronizes between the Microsoft Exchange server and the mobile phone. By using monitoring, you can understand the factors that affect the performance of Exchange ActiveSync. You can examine Internet Information Services (IIS) log files and use the Export-ActiveSyncLog cmdlet to generate reports in comma-separated value format. You can also create several graphs from the data in these reports to analyze traffic and usage patterns.

By monitoring Exchange ActiveSync errors and events, you can understand problems your users encounter when they synchronize their mobile phones with Microsoft Exchange.

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