Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Topic Last Modified: 2011-03-19

You can create a Unified Messaging (UM) mailbox policy to apply a common set of UM policy settings, such as PIN policy settings or dialing restrictions, to a collection of UM-enabled mailboxes. UM mailbox policies link a UM-enabled user with a UM dial plan and apply a common set of policies or security settings to a collection of UM-enabled mailboxes. UM mailbox policies are useful for applying and standardizing UM configuration settings for UM-enabled users.

By default, when a UM dial plan is created, a UM mailbox policy is also created. However, there are other times that you may have to create additional UM mailbox policies or modify existing UM mailbox policies after you deploy Unified Messaging in your Microsoft Exchange Server 2010 organization.

Looking for other management tasks related to UM mailbox policies? Check out Managing UM Mailbox Policies.

Prerequisites

A UM dial plan has been created. For detailed steps, see Create a UM Dial Plan.

What Do You Want to Do?

Use the EMC to create a UM mailbox policy

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM mailbox policies" entry in the Unified Messaging Permissions topic.

  1. In the console tree, navigate to Organization Configuration > Unified Messaging.

  2. In the work pane, click the UM Mailbox Policies tab.

  3. In the action pane, click New UM Mailbox Policy.

  4. In the New UM Mailbox Policy wizard, complete the following fields:

    • Name   Use this text box to specify a unique name for the UM mailbox policy. This is a display name that appears in the EMC. If you must change the display name of the UM mailbox policy after it's been created, you must first delete the existing UM mailbox policy, and then create another UM mailbox policy that has the appropriate name. To delete the UM mailbox policy, there must not be any UM-enabled users who are associated with the UM mailbox policy.

      The UM mailbox policy name is required, but it is used for display purposes only. Because your organization may use multiple UM mailbox policies, we recommend that you use meaningful names for your UM mailbox policies. The maximum length of a UM mailbox policy name is 64 characters, and it can include spaces. However, it cannot include any of the following characters: " / \ [ ] : ; | = , + * ? < >.

    • Select associated dial plan   Click Browse to select the UM dial plan that will be associated with the UM mailbox policy. You must associate a UM mailbox policy with at least one UM dial plan. A single UM mailbox policy must be associated with at least one UM dial plan. However, you can also associate multiple UM mailbox policies with a single dial plan.

  5. On the Completion page, confirm whether the UM mailbox policy was successfully created:

    • A status of Completed indicates that the wizard completed the task successfully.

    • A status of Failed indicates that the task wasn't completed. If the task fails, review the summary for an explanation, and then click Back to make any configuration changes.

  6. Click Finish to complete the New UM Mailbox Policy wizard.

Use the Shell to create a UM mailbox policy

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM mailbox policies" entry in the Unified Messaging Permissions topic.

This example creates a UM mailbox policy named MyUMMailboxPolicy associated with a UM dial plan named MyUMDialPlan.

Copy Code 
New-UMMailboxPolicy -Name MyUMMailboxPolicy -UMDialPlan MyUMDialPlan

For more information about syntax and parameters, see New-UMMailboxPolicy.

Other Tasks

After you have created a Unified Messaging Mailbox Policy, you may also want to:

For More Information