Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Topic Last Modified: 2012-07-23

You can delete an existing Unified Messaging (UM) auto attendant. After you delete an existing UM auto attendant, the incoming calls that were answered by the UM auto attendant must be answered by a human operator. A UM auto attendant can't be deleted if it's associated with a UM dial plan as the default UM auto attendant.

Looking for other management tasks related to UM auto attendants? Check out Managing UM Auto Attendants.

Prerequisites

Use the EMC to delete a UM auto attendant

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM auto attendants" entry in the Unified Messaging Permissions topic.

  1. In the console tree, navigate to Organization Configuration > Unified Messaging.

  2. In the work pane, click the UM Auto Attendants tab.

  3. Select the UM auto attendant you want to delete.

  4. In the action pane, click Remove.

  5. In the confirmation dialog box, click Yes to delete the UM auto attendant.

Use the Shell to delete a UM auto attendant

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM auto attendants" entry in the Unified Messaging Permissions topic.

This example deletes a UM auto attendant named MyUMAutoAttendant.

Copy Code 
Remove-UMAutoAttendant -Identity MyUMAutoAttendant

For more information about syntax and parameters, see Remove-UMAutoAttendant.

Other Tasks

After you delete an existing UM auto attendant, you may also want to Create a UM Auto Attendant.