Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Topic Last Modified: 2010-07-29

After you run the New-MailboxRepairRequest cmdlet, you can use Event Viewer to view the details of the request.

This topic lists the events that are logged and also provides steps for creating a custom view in Event Viewer in which you can view the repair request events.

Event IDs for Mailbox Repair Requests

The events are logged in Event Viewer under the MSExchangeIS Mailbox Store source. The following event IDs are logged for repair requests.

Event ID Description


The mailbox repair request failed for provisioned folders. This event ID is created in conjunction with event ID 10049.


The database repair request failed for provisioned folders. This event ID is created in conjunction with event ID 10049.


The provisioned folders repair request completed successfully.


A mailbox-level repair request started.


The mailbox or database repair request completed successfully.


The mailbox or database repair request failed because Exchange encountered a problem with the database or another task is running against the database. To fix this issue, perform the following steps:

  1. Run the command again.

  2. If the problem persists, run Eseutil (Exchange Server Database Utilities) to check the drive for errors.

  3. Run the Microsoft Exchange Troubleshooting Assistant v1.1 (ExTRA) with the tagISINTEG property. Save the ExTRA log trace information and then contact Microsoft support services.


The database repair request couldn't run against the database because the database doesn't support the corruption types specified in the command. This issue can occur when you run the command from a server that's running a later version of Exchange than the database you're scanning.


The database repair request was cancelled because the database was dismounted.


A database-level repair request started.


Corruption was detected. View the repair log details to see what the corruption type was and if it was repaired.

The following is an example of the information you would get if the repair request detected and repaired a mailbox with event ID 10062.

Corruptions detected during online integrity check for request 321c88e0-0ad2-4e15-b93b-197a94efd1bd



Corruption Is fixed FID Resolution

Folder Backlinks




Folder Aggregate Count




Looking for other management tasks related to mailbox repair requests? Check out Managing Repair Requests.

Use Event Viewer to create a custom view for mailbox repair requests

  1. Open Event Viewer.

  2. In the console tree, click Event Viewer

  3. On the Action menu, click Create Custom View.

  4. In Create Custom View, click By source, and then, in the Event sources list, select MSExchangeIS Mailbox Store.

  5. In the box labeled <All Event IDs>, add the event IDs for the repair request events that you want to see. For example if you want to see all of the events, enter 10044,10045,01146,10047,10048,10049,10050,10051,10059,10062.

  6. Click OK.

  7. In Save Filter to Custom View, type the name of the view. For example, Mailbox Repair Events.

  8. Click OK.

  9. The view is created in the Custom Views node of the Event Viewer console tree.