Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Topic Last Modified: 2012-07-23

If a journaling mailbox becomes unavailable, journal reports sent to it are rejected and resubmitted for delivery. Journal reports are never returned to the original sender. If you don't want the rejected journal reports to remain in the delivery queue, you can configure an alternate journal mailbox to receive the journal reports until the journaling mailbox becomes available.

Only journal reports submitted for delivery after an alternate journaling mailbox is configured are redirected. Journal reports that failed delivery before the alternate journaling mailbox was configured aren't redirected. Journal reports are delivered to the alternate journaling mailbox as attachments in a non-delivery report (NDR). When the journaling mailbox becomes available, you can use the Send Again feature in Outlook 2010 to resubmit the journal reports for delivery.

Important:
When you configure an alternate journaling mailbox, it applies to the whole Exchange organization. Journal reports rejected by any journaling mailbox are redirected to the same alternate journaling mailbox.

For more information about how to manage journal reports, see Understanding How to Manage Journal Reports.

Looking for other management tasks related to journaling? Check out Managing Journaling.

Caution:
If you configure an alternate journaling mailbox, you must monitor the mailbox to make sure that it doesn't become unavailable. If the alternate journaling mailbox also becomes unavailable and rejects journal reports, the rejected journal reports are lost and can't be retrieved.

Use the Shell to configure an alternate journaling mailbox

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "Journaling" entry in the Messaging Policy and Compliance Permissions topic.

Note:
You can't use the EMC to configure an alternate journaling mailbox.

To configure Exchange to redirect rejected journal reports to an alternate journaling mailbox, you must specify the SMTP address of an existing mailbox in your organization.

  1. Create a mailbox to use as the alternate journaling mailbox. For information about how to create and configure a journaling mailbox, see Create and Configure a Journaling Mailbox.

  2. Use the Shell to configure the mailbox as the alternate journaling mailbox. This example configures the alternate journaling mailbox alternatemailbox@contoso.com.

    Copy Code 
    Set-TransportConfig -JournalingReportNdrTo alternatemailbox@contoso.com

For detailed syntax and parameter information, see Set-TransportConfig.

Use the Shell to remove an alternate journaling mailbox

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "Journaling" entry in the Messaging Policy and Compliance Permissions topic.

Note:
You can't use the EMC to remove an alternate journaling mailbox.

If you no longer want to redirect rejected journal reports to an alternate journaling mailbox, you must remove the SMTP address of that mailbox. When you remove the SMTP address of the mailbox, rejected journal reports stay in the delivery queue until they're successfully delivered.

This example removes an alternate journaling mailbox.

Copy Code 
Set-TransportConfig -JournalingReportNdrTo "<>"

For detailed syntax and parameter information, see Set-TransportConfig.