Applies to: Exchange Server 2013

Topic Last Modified: 2012-10-03

You can set options in Queue Viewer to adjust the number of items that are displayed on the page and adjust the auto-refresh interval. The auto-refresh interval determines how frequently the results in Queue Viewer are updated.

What do you need to know before you begin?

  • Estimated time to complete: 10 minutes

  • You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "Queues" entry in the Mail Flow Permissions topic.

  • For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard Shortcuts in the Exchange Admin Center.

Having problems? Ask for help in the Exchange forums. Visit the forums at: Exchange Server, Exchange Online, or Exchange Online Protection

Use the Exchange Toolbox to set Queue Viewer options

  1. Click Start > All Programs > Microsoft Exchange Server 2013 > Exchange Toolbox.

  2. In the Mail flow tools section, double-click Queue Viewer.

  3. In Queue Viewer, click View > Options to configure the following settings in the Queue Viewer Options dialog box:

    1. In the Refresh interval (seconds) field, enter the frequency at which Queue Viewer should update the display.

      The default auto-refresh interval is 30 seconds and can't be set for a shorter time. If you disable auto-refresh functionality by clearing the Auto-refresh screen check box on the Queue Viewer Options page, you must manually update the results that are displayed in Queue Viewer by clicking Refresh.
    2. In the Number of items to display on each page field, enter the maximum number of items to display in Queue Viewer. This number must be from 1 through 10,000. If you have more items than the limit, you will see the items in groups of the maximum number of items. For example, the following figure shows a queue with 14 messages with Queue Viewer configured to display 10 items on each page. The number of objects on the page is displayed on the upper right. At the bottom of the page, you can see the total number of items in the queue. You can use the navigation controls to see the additional items in the queue.

  4. When you are finished, click OK.

    Queue Viewer with more items than item limit

How do you know this worked?

You'll know this procedure worked if Queue Viewer uses the refresh interval and number of items per page settings.