Applies to: Exchange Server 2013

Topic Last Modified: 2012-06-05

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Microsoft Exchange Server 2010 Setup or Microsoft Exchange Server 2007 Setup cannot install the Client Access Server (CAS) role or the Mailbox server role on a Microsoft Windows Server 2008-based computer or on a Windows Server 2008 R2-based computer because the required Internet Information Server (IIS) 7 components are not installed.

Exchange 2010 Setup and Exchange 2007 Setup require that the Windows Server 2008-based computer or the Windows Server 2008 R2-based computer on which you are installing the CAS role already has the following IIS 7 components installed.

Required IIS 7 Components for the CAS server role
Dynamic Content Compression
Static Content Compression
Basic Authentication
Windows Authentication
IIS 7 Digest Authentication
ASP.NET
Client Certificate Mapping
Directory Browsing
HTTP Errors
HTTP Logging
HTTP Redirection
Tracing
ISAPI Filters
Request Monitor
Static Content

Exchange 2010 Setup and Exchange 2007 Setup require that the Windows Server 2008-based computer or the Windows Server 2008 R2-based computer on which you are installing the Mailbox server role already has the following IIS 7 components installed.

Required IIS 7 Components for the Mailbox server role
Basic Authentication
Windows Authentication

To address this issue, follow the appropriate steps to install the required IIS 7 components on the destination computer, and then run Microsoft Exchange Setup again.

Install the IIS 7 Components for the CAS server role by using the Windows Server 2008 Server Manager

1. Click Start, click Administrative Tools, and then click Server Manager.

2. In the navigation pane, expand Roles, right-click Web Server (IIS), and then click Add Role Services.

3. In the Select Role Services pane, scroll down to IIS.

4. In the Security area, click to select the following check boxes:

   • Basic Authentication
     
     
   • Digest Authentication
     
     
   • Windows Authentication
     
     

5. In the Performance area, click to select the following check boxes:

   • Static Compression
     
     
   • Dynamic Compression
     
     

6. In the Select Role Services pane, click Next, and then click Install in the Confirm Installations Selections pane.

7. Click Close to exit the Add Role Services wizard.

Install the IIS 7 Components for the Mailbox server role by using the Windows Server 2008 Server Manager

1. Click Start, click Administrative Tools, and then click Server Manager.

2. In the navigation pane, expand Roles, right-click Web Server (IIS), and then click Add Role Services.

3. In the Select Role Services pane, scroll down to IIS.

4. In the Security area, click to select the following check boxes:

   • Basic Authentication
     
     
   • Windows Authentication
     
     

5. In the Select Role Services pane, click Next, and then click Install in the Confirm Installations Selections pane.

6. Click Close to exit the Add Role Services wizard.