Brief introductory text if necessary.

1. Click Start > All Programs > Microsoft Exchange 2013 > Exchange Toolbox.
   
   
2. In the Mail flow tools section, double-click Queue Viewer to open the tool in a new window.
   
   
3. In Queue Viewer, click the Messages tab. A list of all messages on the server to which you're connected is displayed. To adjust the action to a single queue, click the Queues tab, double-click the queue name, and then click the Server\Queue tab that appears.
   
   
4. Select one or more messages from the list, right-click, and then select Remove Messages (with NDR) or Remove Messages (without NDR). A dialog box appears that confirms the selected action and displays, Do you want to continue? Click Yes.
   
   
5. To remove all messages from a particular queue, click the Queues tab. Select a queue, right-click, and then select Remove Messages (with NDR) or Remove Messages (without NDR). A dialog box appears that confirms the selected action and displays, Do you want to continue? Click Yes.
   
   

   Note:
   If you're working with a filtered list, the displayed page may not include all items in the filter. In this case, a prompt appears that displays: This action will affect all items on this page. To expand the scope of this action to include all items in this filter, check the following box before you click OK.

To remove messages from queues, use the following syntax.

	Copy Code
Remove-Message <-Identity MessageIdentity | -Filter {MessageFilter}> -WithNDR <$true | $false>

This example removes messages in the queues that have a subject of "Win Big" without sending an NDR.

	Copy Code
Remove-Message -Filter {Subject -eq "Win Big"} -WithNDR $false

This example removes the message with the message ID 3 from the unreachable queue on server named Mailbox01 and sends an NDR.

	Copy Code
Remove-Message -Identity Mailbox01\Unreachable\3 -WithNDR $true

To verify that you have successfully removed messages from queues, do one of the following:

• In Queue Viewer, select the queue or create a filter to verify the messages no longer exist.
  
  
• Use the Get-Message cmdlet with the Queue or Filter parameters to verify the messages no longer exist. For more information, see Get-Message.
  
  

1. Click Start > All Programs > Microsoft Exchange 2013 > Exchange Toolbox.
   
   
2. In the Mail flow tools section, double-click Queue Viewer to open the tool in a new window.
   
   
3. In Queue Viewer, click the Messages tab. A list of all messages on the server to which you're connected is displayed. To adjust the action to focus on a single queue, click the Queues tab, double-click the queue name, and then click the Server\Queue tab that appears.
   
   
4. Click Create Filter, and enter your filter expression as follows:
   
   
   1. Select Status from the message property drop-down list.
      
      
   2. Select Equals from the comparison operator drop-down list.
      
      
   3. Select Suspended from the value drop-down list.
      
      
5. Click Apply Filter. All messages that have a status of Suspended are displayed.
   
   
6. Select one or more messages from the list, right-click, and select Resume.
   
   

To resume messages, use the following syntax:

	Copy Code
Resume-Message <-Identity MessageIdentity | -Filter {MessageFilter}>

This example resumes all messages being sent from any sender in the Contoso.com domain.

	Copy Code
Resume-Message -Filter {FromAddress -eq "*contoso.com"}

This example resumes the message with the message ID 3 in the unreachable queue on server Hub01.

	Copy Code
Resume-Message -Identity Hub01\Unreachable\3

To resubmit messages from the poison message queue, perform the following steps:

To verify that you have successfully resume messages in queues, do one of the following:

• In Queue Viewer, select the queue or create a filter to verify the messages are no longer suspended.
  
  
• Use the Get-Message cmdlet with the Queue or Filter parameters to verify the messages are no longer suspended. For more information, see Get-Message.
  
  

Note that if you can't find the message in any queues on the server, that probably indicates the message was successfully delivered to the next hop.

1. Click Start > All Programs > Microsoft Exchange 2013 > Exchange Toolbox.
   
   
2. In the Mail flow tools section, double-click Queue Viewer to open the tool in a new window.
   
   
3. In Queue Viewer, click the Messages tab. A list of all messages on the server to which you're connected is displayed. To limit the view to a single queue, click the Queues tab, double-click the queue name, and then click the Server\Queue tab that appears.
   
   
4. Select one or more messages, right-click, and then select Suspend.
   
   

To suspend messages, use the following syntax:

	Copy Code
Suspend-Message <-Identity MessageIdentity | -Filter {MessageFilter}>

This example suspends all messages in the queues that are from any sender in the domain contoso.com.

	Copy Code
Suspend-Message -Filter {FromAddress -eq "*contoso.com"}

This example suspends the message with the message ID 3 in the unreachable queue on server named Mailbox01:

	Copy Code
Suspend-Message -Identity Mailbox01\Unreachable\3

To verify that you have successfully suspended messages in queues, do one of the following:

• In Queue Viewer, select the queue or create a filter to verify messages are suspended.
  
  
• Use the Get-Message cmdlet with the Queue or Filter parameters to verify the messages are suspended. For more information, see Get-Message.