Applies to: Exchange Server 2013, Exchange Online Protection, Exchange Online

Topic Last Modified: 2012-10-24

Microsoft is committed to making its products and services easier for everyone to use. The following sections provide information about the features, products, and services that make Microsoft Exchange more accessible for people with disabilities:

Accessibility features of Exchange

The following features help make Microsoft Exchange more accessible for people with disabilities:

In addition, some accessibility features and utilities of Windows may benefit Exchange users with disabilities. Also, Windows PowerShell size and color changes provide accessibility options when using the Exchange Management Shell. For more information about Windows PowerShell accessibility options, see Accessibility in Windows PowerShell 2.0 ISE.

Accessibility features of Exchange Help

Every figure in Help for Microsoft Exchange, including screenshots, diagrams, flow charts, and other figures, has associated alternate text. Users who have difficulty viewing figures can pause the cursor on the figure to read the alternate text. The alternate text describes what is illustrated in the figure.

Accessibility products and services from Microsoft

The following sections provide information about the features, products, and services that make Microsoft Windows more accessible for people with disabilities.

The information in this section applies only to users who license Microsoft products in the United States. If you obtained this product outside of the United States, visit the Microsoft Accessibility website for a list of telephone numbers and addresses for Microsoft support services. You can contact your subsidiary to find out whether the type of products and services described in this section are available in your area. You can learn more about the accessibility features included in Microsoft products on the Accessibility in Microsoft Products web site.

Accessibility features of Windows

The Windows operating system has many built-in accessibility features that are useful for individuals who have difficulty typing or using a mouse, are blind or have low vision, or who are deaf or hard-of-hearing. The features are installed during Setup. For more information about these features, see Help in Windows and Microsoft Accessibility.

  • Free step-by-step tutorials   Microsoft offers a series of step-by-step tutorials that provide detailed procedures for adjusting the accessibility options and settings on your computer. This information is presented in a side-by-side format so that you can learn how to use the mouse, the keyboard, or a combination of both.

    To find step-by-step tutorials for Microsoft products, see Microsoft Accessibility.

  • Assistive technology products for Windows   A wide variety of assistive technology products are available to make computers easier to use for people with disabilities. You can search a catalog of assistive technology products that run on Windows at Microsoft Accessibility.

    If you use assistive technology, be sure to contact your assistive technology vendor before you upgrade your software or hardware to check for possible compatibility issues.

Documentation in alternative formats

If you have difficulty reading or handling printed materials, you can obtain the documentation for many Microsoft products in more accessible formats. You can obtain an index of accessible product documentation at Microsoft Accessibility.

In addition, you can obtain additional Microsoft publications from Learning Ally. Learning Ally distributes these documents to registered, eligible members of their distribution service. For information about the availability of Microsoft product documentation and books from Microsoft Press, contact Learning Ally.

Learning Ally

20 Roszel Road

Princeton, NJ 08540

Telephone number from within the United States: (800) 221-4792

Web site: Learning Ally

Customer service for people with hearing impairments

If you're deaf or hard-of-hearing, complete access to Microsoft product and customer services is available through a text telephone (TTY/TDD) service:

  • For customer service, contact Microsoft Sales Information Center at (800) 892-5234 between 6:30 A.M. and 5:30 P.M. Pacific Time, Monday through Friday, excluding holidays.

  • For technical assistance in the United States, contact Microsoft Product Support Services at (800) 892-5234 between 6:00 A.M. and 6:00 P.M. Pacific Time, Monday through Friday, excluding holidays. In Canada, dial (905) 568-9641 between 8:00 A.M. and 8:00 P.M. Eastern Time, Monday through Friday, excluding holidays.

Microsoft Support Services are subject to the prices, terms, and conditions in place at the time the service is used. For more information, see Microsoft Support.

For more information

For more information about how accessible technology for computers helps to improve the lives of people with disabilities, see Microsoft Accessibility.