Applies to: Exchange Server 2013, Exchange Online
Topic Last Modified: 2012-11-11
You can specify the number of seconds of silence that the system allows when a voice message is being recorded before the call is ended. For most organizations, this value should be set to the default of 5 seconds.
This value can be set from 2 through 10. Setting this value too low can cause the system to disconnect callers before they've finished leaving their voice messages. Setting this value too high allows lengthy silences in voice messages.
For additional management tasks related to UM dial plans, see UM Dial Plan Procedures.
What do you need to know before you begin?
- Estimated time to complete: Less than 1 minute.
- You need to be assigned permissions before you can perform this
procedure or procedures. To see what permissions you need, see the
"UM dial plans" entry in the Unified Messaging
- Before you perform these procedures, confirm that a UM dial
plan has been created. For detailed steps, see Create a UM Dial
- For information about keyboard shortcuts that may apply to the
procedures in this topic, see Keyboard Shortcuts in
the Exchange Admin Center.
What do you want to do?
Use the EAC to configure the recording idle time-out value
- In the EAC, navigate to Unified Messaging > UM
- In the list view, select the UM dial plan you want to modify,
and then click Edit .
- On the UM dial plan page, click Configure.
- In Settings, under Recording idle time out
(seconds), enter the number in seconds.
- Click Save.
Use the Shell to configure the recording idle time-out value
This example sets the recording idle time-out value to
10 for a UM dial plan named
Set-UMDialPlan -identity MyUMDialPlan -RecordingIdleTimeout 10