Applies to: Exchange Server 2013, Exchange Online
Topic Last Modified: 2012-11-09
You can specify which users can receive transferred calls or voice mail messages from Outlook Voice Access users. By default, the In this dial plan only option is selected. You can change this setting to allow Outlook Voice Access users to transfer calls or send voice messages to users located in the entire organization, to an existing UM auto attendant, or to a specific extension number.
For additional tasks related to UM dial plans, see UM Dial Plan Procedures.
What do you need to know before you begin?
- Estimated time to complete: Less than 1 minute.
- You need to be assigned permissions before you can perform this
procedure or procedures. To see what permissions you need, see the
"UM dial plans" entry in the Unified Messaging
Permissions topic.
- Before you perform these procedures, confirm that a UM dial
plan has been created. For detailed steps, see Create a UM Dial
Plan.
- For information about keyboard shortcuts that may apply to the
procedures in this topic, see Keyboard Shortcuts in
the Exchange Admin Center.
 Tip: |
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| Having problems? Ask for help in the Exchange forums. Visit the forums at: Exchange Server, Exchange Online, or Exchange Online Protection. |
What do you want to do?
Use the EAC to configure the group of users that Outlook Voice Access users can contact
- In the EAC, navigate to Unified Messaging > UM
dial plans.
- In the list view, select the UM dial plan you want to modify,
and then click Edit
.
- On the UM dial plan page, click Configure.
- In Transfer & search, under Allow callers to
search for users by name or alias, select one of the following
options:
- In this dial plan only Use this option
to allow Outlook Voice Access users who call in to an Outlook Voice
Access number to locate and contact users who are within the same
dial plan.
- In the entire organization Use this
option to allow Outlook Voice Access users who call in to an
Outlook Voice Access number to locate and contact anyone in the
entire organization. This includes all users who are
mailbox-enabled.
- Only on this auto attendant Use this
option to allow Outlook Voice Access users who call in to an
Outlook Voice Access number to connect to a specific auto
attendant. You must create the auto attendant before you specify it
here. This allows Outlook Voice Access users to be transferred to
another auto attendant. The auto attendant you choose here can be a
speech-enabled or non-speech-enabled auto attendant.
- Only for this extension Use this option
to allow Outlook Voice Access users to connect to an extension
number that you specify. You can use only numeric digits for the
extension. The number of digits that you define in this field must
match the number of digits in the extension numbers that are
configured on the UM dial plan.
- In this dial plan only Use this option
to allow Outlook Voice Access users who call in to an Outlook Voice
Access number to locate and contact users who are within the same
dial plan.
- Click Save.
Use the Shell to configure the group of users that Outlook Voice Access users can contact
This example sets the group of users that Outlook Voice
Access users can contact for a UM dial plan named
MyUMDialPlan to the entire organization.
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Set-UMDialPlan -Identity MyUMDialPlan -ContactScope 'GlobalAddressList' -UMAutoAttendant $null -AllowDialPlanSubscribers $false -AllowExtensions $false |
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This example sets the group of users that Outlook Voice
Access users can contact for a UM dial plan named
MyUMDialPlan to the DialPlan.
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Set-UMDialPlan -Identity MyUMDialPlan -ContactScope DialPlan -AllowDialPlanSubscribers $false -AllowExtensions $false |
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