Applies to: Exchange Server 2013, Exchange Online

Topic Last Modified: 2012-10-11

A shared mailbox is a type of user mailbox that doesn’t have its own user name and password, so users can’t log on to it directly. This topic describes how to use the Exchange Management Shell to convert a user mailbox into a shared mailbox.

To learn more about shared mailboxes, see Shared Mailboxes.

What do you need to know before you begin?

  • Estimated time to complete: 5 minutes.

  • You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "User mailbox" entry in the Recipients Permissions topic.

  • You can’t perform this procedure in the Exchange Administration Center (EAC). You must use the Shell.

  • For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard Shortcuts in the Exchange Admin Center.

Use the Shell to convert a user mailbox to a shared mailbox

This example converts the user mailbox to a shared mailbox.

Copy Code
Set-Mailbox -Identity -Type Shared

For detailed syntax and parameter information, see Set-Mailbox.

How do you know this worked?

To verify that you have successfully converted the mailbox, run the following Shell command:

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Get-Mailbox -Identity | Format-List RecipientTypeDetails

The value for RecipientTypeDetails should be SharedMailbox.

For detailed syntax and parameter information, see Get-Mailbox.

Having problems? Ask for help in the Exchange forums. Visit the forums at: Exchange Server, Exchange Online, or Exchange Online Protection