Applies to: Exchange Online
Topic Last Modified: 2012-12-09
You can enable or disable missed call notifications for a Unified Messaging (UM) mailbox policy by using the Shell or the EAC. A missed call notification is an email message that's sent to a user when the user doesn't answer an incoming call and the caller doesn’t leave a voice message. This is a different email message than the one that contains the voice message that's left for a user.
When you disable missed call notifications on a UM mailbox policy, you prevent all users associated with the UM mailbox policy from receiving an email message when they don't answer an incoming call and the caller doesn’t leave a voice message. By default, missed call notifications are enabled for each UM mailbox policy that's created. Also by default, a UM mailbox policy is created every time you create a UM dial plan.
|When you’re integrating Unified Messaging and Microsoft Lync Server, missed call notifications aren’t available to users that have a mailbox located on an Exchange 2007 or Exchange 2010 Mailbox server when a user disconnects before the call is sent to a Mailbox server running the Microsoft Exchange Unified Messaging service.|
For additional management tasks related to UM mailbox policies, see Manage a UM Mailbox Policy.
What do you need to know before you begin?
- Estimated time to complete: Less than 1 minute.
- You need to be assigned permissions before you can perform this
procedure or procedures. To see what permissions you need, see the
"UM mailbox policies" entry in the Unified Messaging
- Before you perform these procedures, confirm that a UM dial
plan has been created. For detailed steps, see Create a UM Dial
- Before you perform these procedures, confirm that a UM mailbox
policy has been created. For detailed steps, see Create a UM Mailbox
- For information about keyboard shortcuts that may apply to the
procedures in this topic, see Keyboard Shortcuts in
the Exchange Admin Center.
What do you want to do?
Use the EAC to disable missed call notifications for a UM mailbox policy
- In the EAC, navigate to Unified Messaging > UM
dial plans. In the list view, select the UM dial plan you want
to change, and then click Edit .
- On the UM Dial Plan page, under UM Mailbox
Policies, select the UM mailbox policy you want to manage, and
then click Edit .
- On the UM Mailbox Policy page > General, clear
the check box next to Allow missed call notifications.
- Click Save.
Use the Shell to disable missed call notifications for a UM mailbox policy
This example disables missed call notifications for a
UM mailbox policy named
Set-UMMailboxPolicy -identity MyUMMailboxPolicy -AllowMissedCallNotifications $false