Applies to: Exchange Server 2013, Exchange Online
Topic Last Modified: 2012-10-13
An equipment mailbox is a resource mailbox assigned to a resource that's not location specific, such as a portable computer, projector, microphone, or a company car. After an administrator creates an equipment mailbox, users can easily reserve the piece of equipment by including the corresponding equipment mailbox in a meeting request. You can use the EAC and the Shell to create an equipment mailbox or change equipment mailbox properties. For more information, see Recipients.
What do you need to know before you begin?
- Estimated time to complete: 2 to 5 minutes.
- You need to be assigned permissions before you can perform this
procedure or procedures. To see what permissions you need, see the
"Recipient Provisioning Permissions" section in the Recipients
Permissions topic.
- For information about keyboard shortcuts that may apply to the
procedures in this topic, see Keyboard Shortcuts in
the Exchange Admin Center.
Tip: |
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Having problems? Ask for help in the Exchange forums. Visit the forums at: Exchange Server, Exchange Online, or Exchange Online Protection. |
What do you want to do?
Create an equipment mailbox
Use the EAC to create an equipment mailbox
- In the EAC, navigate to Recipients
> Resources.
- Click New > Equipment mailbox.
- Complete the following boxes on the New equipment
mailbox page:
- * Equipment name Use this box to
type a name for the equipment mailbox. This is the name that's
listed in the resource mailbox list in the EAC and in your
organization’s address book. This name is required and it can't
exceed 64 characters.
Tip: Although there are other fields that describe the details of the room, for example, Capacity, consider summarizing the most important details in the equipment name using a consistent naming convention. Why? So users can easily see the details when they select the equipment from the address book in a meeting request. - * Email address An equipment
mailbox has an email address so it can receive booking requests.
The email address consists of an alias on the left side of the @
symbol, which must be unique in the forest, and your domain name on
the right. The email address is required.
- Organizational unit You can select an
organizational unit (OU) other than the default (which is the
recipient scope). If the recipient scope is set to the forest, the
default value is set to the Users container in the Active Directory
domain that contains the computer on which the EAC is running. If
the recipient scope is set to a specific domain, the Users
container in that domain is selected by default. If the recipient
scope is set to a specific OU, that OU is selected by default.
To select a different OU, click Browse. The dialog box displays all OUs in the forest that are within the specified scope. Select the desired OU, and then click OK.
- Booking requests Use this section to
configure how the equipment mailbox handles reservation
requests.
- Accept or decline booking requests
automatically A valid meeting request
automatically reserves the resource. If there's a scheduling
conflict with an existing reservation, or if the booking request
violates the scheduling limits of the resource, for example, the
reservation duration is too long, the meeting request is
automatically declined.
- Select delegates who can accept or decline booking
requests The delegates are responsible for
accepting or declining meeting requests that are sent to the
equipment mailbox. If you assign more than one resource delegate,
only one of them has to act on a specific meeting request.
- Accept or decline booking requests
automatically A valid meeting request
automatically reserves the resource. If there's a scheduling
conflict with an existing reservation, or if the booking request
violates the scheduling limits of the resource, for example, the
reservation duration is too long, the meeting request is
automatically declined.
- Delegates If you selected the option
requiring that booking requests are sent to delegates, use this
section to select delegates. To add a delegate, click Add
. On the Select Delegates page, select a user,
click Add, and then click OK to return to the New
equipment mailbox page.
- * Equipment name Use this box to
type a name for the equipment mailbox. This is the name that's
listed in the resource mailbox list in the EAC and in your
organization’s address book. This name is required and it can't
exceed 64 characters.
- Click More options to configure the following fields.
Otherwise, skip to Step 5 to save the new equipment
mailbox.
- Alias Use this field to create an alias
that is different than the one that you used to create the email
address for the equipment mailbox. For example, if you create an
equipment mailbox with an email address of motorpool1@contoso.com,
the portion of the email address on the left side of the @
symbol is used as the alias by default. If you want the alias to be
different, type it in this field.
- Specify the mailbox database Use this
option to specify a mailbox database instead of allowing Exchange
to select a database for you. Click Browse to open the
Select Mailbox Database dialog box. This dialog box lists
all the mailbox databases in your Exchange organization. By
default, the mailbox databases are sorted by name. You can also
click the title of the corresponding column to sort the databases
by server name or version. Select the mailbox database you want to
use, and then click OK.
- Address book policy Use this option to
specify an address book policy (ABP) for the equipment mailbox.
ABPs contain a global address list (GAL), an offline address book
(OAB), a room list, and a set of address lists. To learn more, see
Address Book
Policies.
In the drop-down list, select the policy that you want associated with this mailbox.
- Alias Use this field to create an alias
that is different than the one that you used to create the email
address for the equipment mailbox. For example, if you create an
equipment mailbox with an email address of motorpool1@contoso.com,
the portion of the email address on the left side of the @
symbol is used as the alias by default. If you want the alias to be
different, type it in this field.
- When you're finished, click Save to create the equipment
mailbox.
Use the Shell to create an equipment mailbox
This example creates an equipment mailbox with the following configuration:
- The equipment mailbox resides on Mailbox Database 1.
- The equipment's name is MotorVehicle2 and the name will display
in the GAL as Motor Vehicle 2.
- The email address is MotorVehicle2@contoso.com.
- The mailbox is in the Equipment organizational unit.
- The Equipment parameter specifies that this mailbox will
be created as an equipment mailbox.
Copy Code | |
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New-Mailbox -Database "Mailbox Database 1" -Name MotorVehicle2 -OrganizationalUnit Equipment -DisplayName "Motor Vehicle 2" -Equipment |
For detailed syntax and parameter information, see New-Mailbox.
How do you know this worked?
To verify that you’ve successfully created a user mailbox, do one of the following:
- In the EAC, navigate to Recipients
> Resources. The new user mailbox is displayed
in the mailbox list. Under Mailbox Type, the type is
Equipment.
- In the Shell, run the following command to display information
about the new equipment mailbox.
Copy Code Get-Mailbox <Name> | FL Name,RecipientTypeDetails,PrimarySmtpAddress
Change equipment mailbox properties
After you create an equipment mailbox, you can make changes and set additional properties by using the EAC or the Shell.
Use the EAC to change equipment mailbox properties
- In the EAC, navigate to Recipients
> Resources.
- In the list of resource mailboxes, click the equipment mailbox
that you want to change the properties for, and then click
Edit .
- On the equipment mailbox properties page, click one of the
following sections to view or change properties.
General
Use the General section to view or change basic information about the resource.
- * Equipment name This name appears
in the resource mailbox list in the EAC and in your organization’s
address book. It can't exceed 64 characters if you change it.
- * Email address This read-only box
displays the email address for the equipment mailbox. You can
change it in the Email Address section.
- Capacity Use this box to enter the
maximum number of people who can use this resource, if applicable,
For example, if the equipment mailbox corresponds to a compact car,
you could enter 4.
Click More options to view or change these additional properties:
- Organizational unit This read-only box
displays the organizational unit (OU) that contains the account for
the equipment mailbox. You have to use Active Directory Users and
Computers to move the account to a different OU.
- Mailbox database This read-only box
displays the name of the mailbox database that hosts the equipment
mailbox. Use the Migration page in the EAC to move the
mailbox to a different database.
- * Alias Use this box to change the alias for the
equipment mailbox.
- Hide from address lists Select this
check box to prevent equipment mailbox from appearing in the
address book and other address lists that are defined in your
Exchange organization. After you select this check box, users can
still send booking messages to the equipment mailbox by using the
email address.
- Department Use this box to specify a
department name that the resource is associated with. You can use
this property to create recipient conditions for dynamic
distribution groups and address lists.
- Company Use this box to specify a
company that the resource is associated with. Like the Department
property, you can use this property to create recipient conditions
for dynamic distribution groups and address lists.
- Address book policy Use this option to
specify an address book policy (ABP) for the resource. ABPs contain
a global address list (GAL), an offline address book (OAB), a room
list, and a set of address lists. To learn more, see Address Book
Policies.
In the drop-down list, select the policy that you want associated with this mailbox.
- Custom attributes This section displays
the custom attributes defined for the equipment mailbox. To specify
custom attribute values, click Edit . You can specify up to 15 custom attributes for the
recipient.
Delegates
Use this section to view or change how the equipment mailbox handles reservation requests and to define who can accept or decline booking requests if it isn’t done automatically.
- Booking requests Select one of the
following options to handle booking requests.
- Accept or decline booking requests
automatically A valid meeting request
automatically reserves the resource. If there's a scheduling
conflict with an existing reservation, or if the booking request
violates the scheduling limits of the resource, for example, the
reservation duration is too long, the meeting request is
automatically declined.
- Select delegates who can accept or decline booking
requests Resource delegates are responsible
for accepting or declining meeting requests that are sent to the
equipment mailbox. If you assign more than one resource delegate,
only one of them has to act on a specific meeting request.
- Accept or decline booking requests
automatically A valid meeting request
automatically reserves the resource. If there's a scheduling
conflict with an existing reservation, or if the booking request
violates the scheduling limits of the resource, for example, the
reservation duration is too long, the meeting request is
automatically declined.
- Delegates If you selected the option
requiring that booking requests be sent to delegates, the specified
delegates are listed. Click Add
or Remove
to add or remove delegates from this list.
Booking Options
Use the Booking Options section to view or change the settings for the booking policy that defines when the resource can be scheduled, how long it can be reserved, and how far in advance it can be reserved.
- Allow repeating meetings This setting
allows or prevents repeating meetings for the resource. By default,
this setting is enabled, so repeating meetings are allowed.
- Allow scheduling only during working
hours This setting accepts or declines meeting
requests that aren't during the working hours defined for the
resource. By default, this setting is disabled, so meeting requests
are allowed outside the working hours.By default, working hours are
8:00 A.M. to 5:00 P.M. Monday through Friday. You can configure the
working hours of the equipment mailbox in the Appearance section on
the Calendar page.
- Always decline if the end date is beyond this
limit This setting controls the behavior of
repeating meetings that extend beyond the date specified by the
maximum booking lead time setting.
- If you enable this setting, a repeating booking request is
automatically declined if the bookings start on or before the date
specified by the value in the Maximum booking lead time box,
and they extend beyond the specified date. This is the default
setting.
- If you disable this setting, a repeating booking request is
automatically accepted if the booking requests start on or before
the date specified by the value in the Maximum booking lead
time box, and they extend beyond the specified date. However,
the number of bookings is reduced so bookings won’t occur after the
specified date.
- If you enable this setting, a repeating booking request is
automatically declined if the bookings start on or before the date
specified by the value in the Maximum booking lead time box,
and they extend beyond the specified date. This is the default
setting.
- Maximum booking lead time (days) This
setting specifies the maximum number of days in advance that the
resource can be booked. Valid input is an integer between 0 and
1080. The default value is 180 days.
- Maximum duration (hours) This setting
specifies the maximum duration that the resource can be reserved in
a booking request. The default value is 24 hours.
For repeating booking requests, the maximum booking duration applies to the length of each instance of the repeating booking request.
There is also a box on this page that you can use to write a message that will be sent to users who send meeting requests to reserve the resource.
Contact Information
Use the Contact Information section to view or change the contact information for the resource. The information on this page is displayed in the address book.
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You can use the State/Province box to create recipient conditions for dynamic distribution groups, email address policies, or address lists. |
Email Address
Use the Email Address section to view or change the email addresses associated with the equipment mailbox. This includes the mailbox’s primary SMTP address and any associated proxy addresses. The primary SMTP address (also known as the reply address) is displayed in bold text in the address list, with the uppercase SMTP value in the Type column.
- Add Click Add
to add a new email address for this mailbox. Select one of
following address types:
- SMTP This is the default address type.
Click this button and then type the new SMTP address in the
* Email address box.
- EUM An EUM (Exchange Unified Messaging)
address is used by the Microsoft Exchange Unified Messaging service
to locate UM-enabled recipients within an Exchange organization.
EUM addresses consist of the extension number and the UM dial plan
for the UM-enabled user. Click this button and type the extension
number in the Address/Extension box. Then click
Browse and select a dial plan for the mailbox.
- Custom address type Click this button
and type one of the supported non-SMTP email address types in the
* Email address box.
Note: With the exception of X.400 addresses, Exchange doesn't validate custom addresses for correct formatting. You must make sure that the custom address you specify complies with the format requirements for that address type.
Note: When you add a new email address, you have the option to make it the primary SMTP address.
- SMTP This is the default address type.
Click this button and then type the new SMTP address in the
* Email address box.
- Automatically update email addresses based on the email
address policy applied to this
recipient Select this check box to have the
recipient's email addresses automatically updated based on changes
made to email address policies in your organization.
MailTip
Use the MailTip section to add a MailTip to alert users of potential issues before they send a booking request to the equipment mailbox. A MailTip is text that’s displayed in the InfoBar when this recipient is added to the To, Cc, or Bcc lines of a new email message.
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MailTips can include HTML tags, but scripts aren't allowed. The length of a custom MailTip can't exceed 175 displayed characters. HTML tags aren't counted in the limit. |
Use the Shell to change equipment mailbox properties
Use the following sets of cmdlets to view and change equipment mailbox properties:Get-Mailbox and Set-Mailbox cmdlets to view and change general properties and email addresses for equipment mailboxes. Use the Get-CalendarProcessing and Set-CalendarProcessing cmdlets to view and change delegates and booking options.
- Get-User and Set-User Use these
cmdlets to view and set general properties such as department and
company names.
- Get-Mailbox and Set-Mailbox Use
these cmdlets to view and set mailbox properties, such as email
addresses and the mailbox database.
- Get-CalendarProcessing and
Set-CalendarProcessing Use these cmdlets to
view and set booking options and delegates.
For information about these cmdlets, see the following topics:
Here are some examples of using the Shell to change equipment mailbox properties.
This example changes the display name and primary SMTP address (called the default reply address) for the MotorPool 1 equipment mailbox. The previous reply address is kept as a proxy address.
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Set-Mailbox "MotorPool 1" -DisplayName "Motor Pool 1 - Compact" -EmailAddresses SMTP:MP1.compact@contoso.com,smtp:MP.1@contoso.com |
This example configures equipment mailboxes to allow booking requests to be scheduled only during working hours.
Copy Code | |
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Get-Mailbox -ResultSize unlimited -Filter {(RecipientTypeDetails -eq 'EquipmentMailbox')} | Set-CalendarProcessing -ScheduleOnlyDuringWorkHours $true |
This example uses the Get-User cmdlet to find all equipment mailboxes in the Audio Visual department, and then uses the Set-CalendarProcessing cmdlet to send booking requests to a delegate named Ann Beebe to accept or decline.
Copy Code | |
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Get-User -ResultSize unlimited -Filter {(RecipientTypeDetails -eq 'EquipmentMailbox') -and (Department -eq 'Audio Visual')} | Set-CalendarProcessing -AllBookInPolicy $false -AllRequestInPolicy $true -ResourceDelegates "Ann Beebe" |
How do you know this worked?
To verify that you’ve successfully changed properties for an equipment mailbox, do the following:
- In the EAC, select the mailbox and then click Edit
to view the property or feature that you changed.
Depending on the property that you changed, it might be displayed
in the Details pane for the selected mailbox.
- In the Shell, use the Get-Mailbox cmdlet to verify the
changes. One advantage of using the Shell is that you can view
multiple properties for multiple mailboxes. In the example above
where booking requests could be scheduled only during working
hours, run the following command to verify the new value.
Copy Code Get-Mailbox -ResultSize unlimited -Filter {(RecipientTypeDetails -eq 'EquipmentMailbox')} | Get-CalendarProcessing | fl Identity,ScheduleOnlyDuringWorkHours