Applies to: Exchange Server 2007 SP1, Exchange Server
Topic Last Modified: 2007-08-09
After you install the Unified Messaging server role on a computer that is running Microsoft Exchange Server 2007 and enable and configure Unified Messaging (UM), you can use multiple diagnostic tests and a software-based telephone application to test telephony connectivity and the operation of the Unified Messaging server. This topic gives you information about the diagnostic tests and the UM Test Phone for testing a Unified Messaging server.
There are three diagnostic tests that can be used to test the functionality of an Exchange 2007 Unified Messaging system and a Unified Messaging server: Local, Local with a TUILogon, and Remote. The Test-UMConnectivity cmdlet can be used to check connectivity to Unified Messaging servers in several ways, depending on the parameters that are used with the cmdlet. For testing Unified Messaging functionality, there are three tests:
- Local The Test-UMConnectivity
cmdlet verifies VoIP communication with the Unified Messaging
server that is running on the same local computer.
- Local with TUIlogin The
Test-UMConnectivity cmdlet tries to establish VoIP
communication with the Unified Messaging server that is running on
the same computer. If it connects, it tries to log on to one or
more UM-enabled mailboxes by sending the extension number and PIN
of the mailbox. If the –TUILogin parameter is supplied, the
following parameter values must also be supplied for the test to
complete successfully. You must supply the following parameters
with the appropriate information for the test mailbox:
- –Phone This parameter must contain the
extension number for the test mailbox.
- –PIN This parameter must contain the
PIN of the UM-enabled mailbox.
- –UMDialPlan This parameter must contain
the dial plan that is associated with the test mailbox.
If the –TUILoginAll parameter is supplied with the Test-UMConnectivity cmdlet, the Test-UMConnectivity cmdlet will attempt to log on to each Client Access server connectivity test mailbox that was created by using the New-TestCasConnectivityUser.ps1 script in the current Active Directory site.
- –Phone This parameter must contain the extension number for the test mailbox.
- Remote The Test-UMConnectivity
cmdlet tries to connect to a remote Unified Messaging server by
placing a call through an IP gateway. After it connects, it will
perform connectivity checks on the remote Unified Messaging server
and the media paths.
UM Test Phone
The software-based UM Test Phone application is also available to test and troubleshoot connectivity for Unified Messaging. The UM Test Phone (ExchangeUMTestPhone.exe) is included on the Exchange Server 2007 installation DVD.
To learn about the diagnostic tests that can be performed on a Unified Messaging server, see the following topics:
For More Information
For more information about how to install the Unified Messaging server role, see How to Perform a Custom Installation Using Exchange Server 2007 Setup.