Applies to: Exchange Server 2007
Topic Last Modified: 2007-06-12

Use the Reset Unified Messaging PIN dialog box to reset the Outlook Voice Access PIN for a specific user. You can configure Unified Messaging to automatically generate a PIN or you can manually specify the PIN for Outlook Voice Access users.

Automatically generate PIN to access Outlook Voice Access
  • Use this option to automatically generate the PIN that is used by the user to gain access to their mailbox by using Outlook Voice Access. By default, this setting is enabled.

  • The automatically generated PIN will be sent in an e-mail message to the user's mailbox. After they receive the PIN and log on to their mailbox, they will be prompted to change the PIN to a PIN that is more familiar to them.

  • Outlook Web Access for Microsoft Exchange Server 2007 and Office Outlook 2007 let the user reset their PIN. The PIN is automatically generated based on the PIN policies that are configured on the UM mailbox policy that is associated with the user's mailbox.

  • We recommend that you automatically generate PINs for Outlook Voice Access users.

Manually specify PIN
  • Use this option to manually specify a PIN for an Outlook Voice Access user. By default, this setting is disabled.

  • If you specify a PIN for a user, the PIN will be sent in an e-mail message to the user's mailbox. After they receive the PIN and log on to their mailbox, they can change the PIN by configuring personal options in Outlook Voice Access. However, in Outlook Web Access for Exchange 2007 and Outlook 2007, there is no option to manually specify a PIN.

Require user to reset PIN at first logon
  • Use this option to require the user to reset their PIN when they first log on to Outlook Web Access. By default, this option is disabled.

  • If you select the option to automatically generate a PIN for a user, enabling this option that requires users to change their PIN when they first log on to Outlook Voice Access helps protect the user's PIN.

For More Information

For more information about UM properties, see the following topics: