Applies to: Exchange Server 2007 SP3, Exchange Server 2007 SP2, Exchange Server 2007 SP1, Exchange Server 2007
Topic Last Modified: 2007-08-18

This topic explains how to use the Exchange Management Console and the Exchange Management Shell to change the text that is included in the e-mail message that is sent to users when their Microsoft Exchange Server 2007 Unified Messaging (UM) PIN is reset.

You can customize the e-mail message that is sent to users when their UM PIN is reset by including custom text in the Text sent when a PIN is reset box on the Message Text tab. By default, a PIN is reset by the Unified Messaging system if the number of failed logon attempts exceeds 5. Users can also reset their PINs by using the Unified Messaging features that are included with Microsoft Office Outlook 2007, the version of Outlook Web Access that is included with Exchange 2007, or by using Outlook Voice Access from a telephone. The customized text can include information such as security-related information.

Note:
If you do not include text in the Text sent when a PIN is reset box, only the default text that is generated by the Unified Messaging system is included in the e-mail message.
Note:
The text that you enter in this box is limited to 512 characters.

Before You Begin

To perform the following procedures, the account you use must be delegated the Exchange Organization Administrator role.

For more information about permissions, delegating roles, and the rights that are required to administer Exchange 2007, see Permission Considerations.

Also, before you perform these procedures, confirm the following:

  • A UM dial plan has been created.

  • A UM mailbox policy has been created.

Procedure

To use the Exchange Management Console to add text to the e-mail message that is sent to a user when their PIN is reset

  1. In the console tree of the Exchange Management Console, expand the Organization Configuration node, and then click the Unified Messaging node.

  2. On the UM Mailbox Policies tab, select the UM mailbox policy that you want to manage, and then click Properties in the action pane.

  3. On the mailbox policy Properties page, on the Message Text tab, under Text sent when a PIN is reset, enter the text that you want to send to a user when their UM PIN is reset.

  4. Click OK to save your changes.

To use the Exchange Management Shell to add text to the e-mail message that is sent to a user when their PIN is reset

  • Run the following command:

    Copy Code 
    Set-UMMailboxPolicy -identity MyUMMailboxPolicy -ResetPINText "Do not share your PIN with other users. Doing so may result in disciplinary action."

For more information about syntax and parameters, see Set-UMMailboxPolicy.

For More Information

For more information about Unified Messaging mailbox policies, see the following topics: