Save my call logs in the Outlook
Conversation History folder Select this option if
you want a record of your incoming and outgoing calls recorded in
the Conversation History folder in Outlook.
Tip: What is a
conversation or a call and what is the criteria for whether they
appear in the Outlook Conversation History folder?
Any attempt to establish an instant messaging (IM) conversation
is considered a conversation and causes an item to be stored in the
Outlook Conversation History folder. For example, if you send an
instant message to someone who does not respond, the conversation
item is still recorded in the Conversation History folder. A call
is a session that involves any kind of audio. Attempts to place a
call, whether it is audio or video, or any attempt to escalate to
an audio session during an IM session is considered a call, even if
the call goes unanswered.
A conversation or a call starts when you do one of the
following:
- Send an IM invitation to another user.
- Accept an IM invitation from another user.
- Receive an audio or video call (regardless of whether you
accept it).
- Place an audio or video call.
A conversation or a call ends when one of the following
occurs:
- You close the conversation window (using the File/Close or the Close button).
- The conversation times out after 10 minutes.
- An audio or video call call is ended or forwarded.
- You sign out of Communicator or lose connectivity to the
server.