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of PageOffice Communicator 2007 R2 contains several new features that can be used when initiating a phone call or during a conversation.
In Office Communicator 2007 R2, there is a new Meet Now option that lets you quickly start a new conference and invite people who are either inside or outside your organization.
The Contact List in Office Communicator 2007 R2 contains the following new features for managing your phone contacts, call-forwarding groups, and current conversations.
Users who do not have access to a computer but who want to join an Office Communicator audio conference, can now call into the conference using a regular mobile, desk, or home phone.
Voice mail enhancements in Office Communicator 2007 R2 offer convenient ways to manage your voice mail and leave messages for others:
With desktop sharing in Office Communicator, a participant in a Communicator conversation can share his or her entire computer desktop with the other participants. If you have a document, slide deck, or application that you want to present to others in the conversation, you can start a desktop sharing session. After you start desktop sharing, you can also share control so that other participants can provide mouse and keyboard input to your desktop.
New call-forwarding options allow a manager or executive to select one or more assistants (delegates) to receive his or her phone calls. Delegates are contacts who can answer the manager's calls, and make and transfer calls on the manager's behalf.
In the Office Communicator Call-Forwarding Settings dialog box, you can set up a group of contacts, referred to as a team-call group, who can answer your incoming calls.
With Response Groups in Office Communications Server 2007 R2, incoming calls are queued and routed to designated agents based on predefined routing rules.
In Office Communicator 2007 R2, the following voice and video enhancements improve the experience during an Office Communicator voice or video conversation.
If you connect an Office Communicator 2007 R2 Phone Edition desk phone to your computer with a USB cable, Communicator pairs with your desk phone, and the desk phone becomes your preferred audio device for calls, conferences, and Live Meeting sessions.
Office Communicator 2007 R2 provides the following instant messaging enhancements:
Communicator can be configured to receive automatic updates.