Topic Last Modified: 2011-04-14
The location policy is used to apply settings that relate to Enhanced 9-1-1 (E9-1-1) functionality and to location settings for users or contacts. The location policy determines whether a user is enabled for E9-1-1, and if so what the behavior is of an emergency call. For example, you can use the location policy to define what number constitutes an emergency call (911 in the United States), whether corporate security should be automatically notified, and how the call should be routed.
You can configure location policies from the Network Configuration group in Lync Server Control Panel. From the Lync Server Control Panel you can view, create, modify, or delete location policies.
To view location policies
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From a user account that is a member of the RTCUniversalServerAdmins group (or has equivalent user rights), or is assigned to the CsAdministrator role, log on to any computer in your internal deployment.
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Open a browser window, and then enter the Admin URL to open the Lync Server Control Panel. For details about the different methods you can use to start Lync Server Control Panel, see Open Lync Server Administrative Tools.
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In the left navigation bar, click Network Configuration and then click Location Policy.
A single policy, called Global, exists by default and cannot be deleted or renamed. However, you can modify the Global policy. This policy will apply to all users and contacts, unless you create site policies or per-user policies. Per-user policies must be applied to specific users.
To create a new location policy
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From a user account that is a member of the RTCUniversalServerAdmins group (or has equivalent user rights), or is assigned to the CsAdministrator role, log on to any computer in your internal deployment.
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Open a browser window, and then enter the Admin URL to open the Lync Server Control Panel. For details about the different methods you can use to start Lync Server Control Panel, see Open Lync Server Administrative Tools.
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In the left navigation bar, click Network Configuration and then click Location Policy.
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On the Location Policy page, click New and then select the type of policy you want to create:
- To create a site policy, click Site policy. In Select
a Site, choose the site to which you want the policy applied
and click OK. On the New Location Policy page, the
Scope field contains the value Site, and the
Name field contains the name of the site you chose. You
cannot modify either of these fields. A site policy is
automatically applied to all users on the specified site and
overrides the global policy for those users.
- To create a User policy, click User policy. In
the New Location Policy, the Scope field contains the
value User. You cannot modify this value. In the Name
field, type the name you want to give this policy. A user policy
does not automatically apply to any users. After creating the user
policy, you must manually grant the policy to the users or network
sites to which you want to policy to apply.
- To create a site policy, click Site policy. In Select
a Site, choose the site to which you want the policy applied
and click OK. On the New Location Policy page, the
Scope field contains the value Site, and the
Name field contains the name of the site you chose. You
cannot modify either of these fields. A site policy is
automatically applied to all users on the specified site and
overrides the global policy for those users.
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Fill in the remaining fields as follows:
- Enable enhanced emergency
services Select this check box to enable the
users associated with this policy for E9-1-1. When emergency
services are enabled, Microsoft Lync Server 2010 clients will
retrieve location information on registration and include that
information when an emergency call is made.
- Location Specify one of the following
values:
- Required The user will be prompted to
input location information when the client registers at a new
location. The user can dismiss the prompt without entering any
information. If information is entered, an emergency call will
first be answered by the emergency services provider to verify the
location before being routed to the Public Safety Answering Point
(PSAP) operator (that is, the 911 operator).
- Not Required The user will not be
prompted for a location. When a call is made with no location
information, the emergency services provider will answer the call
and ask for a location.
- Disclaimer This option is the same as
Required except that the user cannot dismiss the prompt
without entering location information. The user can still complete
an emergency call, but no other calls can be completed without
entering the information. In addition, disclaimer text will be
displayed to the user that can alert them to the consequences of
declining to enter location information. To set the disclaimer
text, you must run the
Set-CsEnhancedEmergencyServiceDisclaimer cmdlet at command
line by using the Lync Server Management Shell. For details, see
Set-CsEnhancedEmergencyServiceDisclaimer
in the Lync Server Management Shell documentation.
- Required The user will be prompted to
input location information when the client registers at a new
location. The user can dismiss the prompt without entering any
information. If information is entered, an emergency call will
first be answered by the emergency services provider to verify the
location before being routed to the Public Safety Answering Point
(PSAP) operator (that is, the 911 operator).
- Use location for emergency services
only Location information can be used by the
Microsoft Lync 2010 client for various reasons (for example, to
notify teammates of your current location). Select this check box
to ensure location information is available only for use with an
emergency call.
- PSTN usage The public switched
telephone network (PSTN) usage that will be used to determine which
voice route will be used to route emergency calls from clients
using this profile. The route associated with this usage should
point to a SIP trunk dedicated to emergency calls.
- Emergency dial number The number that
is dialed to reach emergency services. In the United States this
value is 911. The string must be made of the digits 0 through 9 and
can be from 1 to 10 digits in length.
- Emergency dial mask A number that you
want to translate into the value of the emergency dial number value
when it is dialed. For example, if you enter a value of 212 in this
field and the emergency dial number field has a value of 911, if a
user dials 212 the call will be made to 911. This allows for
alternate emergency numbers to be dialed and still have the call
reach emergency services (for example, if someone from a country or
region with a different emergency number attempts to dial that
country or region’s number rather than the number for the country
or region they are currently in). You can define multiple emergency
dial masks by separating the values with semicolons. For example,
212;414. Maximum length of the string is 100 characters. Each
character must be a digit 0 through 9.
Important: Ensure that the specified dial mask value is not the same as a number in a call park orbit range. Call park routing will take precedence over emergency dial string conversion. To see the existing call park orbit ranges, click Voice Features in the left navigation bar and then click Call Park. For details, see Configure Phone Number Extensions for Parking Calls. - Notification URI One or more SIP
Uniform Resource Identifiers (URIs) to be notified when an
emergency call is made. For example, the company security office
could be notified through an instant message whenever an emergency
call is made. If the caller’s location is available that location
will be included in the notification. Multiple SIP URIs can be
included as a comma-separated list. For example,
"sip:security@litwareinc.com","sip:kmyer@litwareinc.com". Keep in
mind that distribution lists and group URIs are not supported. The
string must be from 1 to 256 characters in length and must begin
with the prefix "sip:". Before you click in the Notification URI
field an example is displayed.
- Conference URI The SIP URI, in this
case the telephone number, of a third party that will be
conferenced in to any emergency calls that are made. For example,
the company security office could receive a call when an emergency
call is made and listen in or participate in that call (depending
on the value supplied in the Conference mode field). The
string must be from 1 to 256 characters in length and must begin
with the prefix sip:. An example is displayed until you click
inside this field.
- Conference mode If you specify a value
in the Conference URI field, the Conference mode
determines whether a third party can participate in the call or can
only listen in. Specify one of the following options:
- One-way A third party can only listen
to the conversation between the caller and the PSAP operator.
- Two-way A third party can listen in and
participate in the call between the caller and the PSAP
operator.
- One-way A third party can only listen
to the conversation between the caller and the PSAP operator.
- Enable enhanced emergency
services Select this check box to enable the
users associated with this policy for E9-1-1. When emergency
services are enabled, Microsoft Lync Server 2010 clients will
retrieve location information on registration and include that
information when an emergency call is made.
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Click Commit.
Important: When you create a user policy, initially that policy does not apply to any users or network sites. To apply the policy to a user, click Users in the left navigation bar. Find the user to which you want to apply the policy. On the Edit menu, click Show details. On the Edit Lync Server User page, select the new location policy from the Location policy drop-down list and then click Commit.
To apply the policy to a network site, click Network Configuration in the left navigation bar and then click Site. Find the network site to which you want to apply the policy. On the Edit menu, click Show details. In Edit Site, select the new location policy from the Location policy drop-down list and then click Commit.
To modify a location policy
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From a user account that is a member of the RTCUniversalServerAdmins group (or has equivalent user rights), or is assigned to the CsAdministrator role, log on to any computer in your internal deployment.
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Open a browser window, and then enter the Admin URL to open the Lync Server Control Panel. For details about the different methods you can use to start Lync Server Control Panel, see Open Lync Server Administrative Tools.
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In the left navigation bar, click Network Configuration and then click Location Policy.
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On the Location Policy page, select the location policy that you want to modify.
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On the Edit menu, click Show details.
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On the Edit Location Policy page, modify the fields as necessary (for details, see Step 5 in the "To create a new location policy" procedures earlier in this topic).
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Click Commit.
To delete a location policy
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From a user account that is a member of the RTCUniversalServerAdmins group (or has equivalent user rights), or is assigned to the CsAdministrator role, log on to any computer in your internal deployment.
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Open a browser window, and then enter the Admin URL to open the Lync Server Control Panel. For details about the different methods you can use to start Lync Server Control Panel, see Open Lync Server Administrative Tools.
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In the left navigation bar, click Network Configuration and then click Location Policy.
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On the Location Policy page, select the location policy that you want to delete.
Note: You can delete more than one location policy at a time. To do this, press CTRL and select multiple policies while holding down the CTRL key. Or, to select all policies, click Select all on the Edit menu. -
On the Edit menu, click Delete.
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Click OK.
Important: You cannot delete the Global location policy. If you attempt to delete the Global policy you will receive a warning message and that policy will be reset to its default values.