Topic Last Modified: 2011-03-23
This topic covers what device means in a Microsoft Lync Server 2010 environment, the types of phones this release supports, and the key device-related tools.
Definition of a Device
In Lync Server 2010, device can refer to any unified communications (UC) device, including headsets and webcams, but the primary UC device that is discussed in this chapter is the phone. Phones running Microsoft Lync 2010 Phone Edition allow users to interact with the Lync Server 2010 communication and collaboration features. They provide basic and advanced phone features, including new voice features such as Enhanced 9-1-1 (E9-1-1) and the Call Park application, in addition to voice connections to Microsoft Lync 2010 and Live Meeting sessions. They can also access contacts, conversation history, and calendar information stored in Microsoft Exchange email. Lync Server 2010 supports IP, and USB, devices.
Types of UC Phones
Lync Server 2010 supports three types of phones:
- Desk phones are handset IP, or USB devices that are
designed to be used by employees at their desk. Desk phones are
also known as information worker or knowledge worker phones.
- Conferencing devices are hands-free IP or USB phones
that are designed to be used in meeting rooms.
- Common area phones are handset IP phones that are
designed to be used in shared areas—such as lobbies, kitchens,
factory floors, and shared workspaces—and that can be customized to
provide different sets of Lync Server features.
For details about all three phone types, see Choosing New Devices.
|Support for the IP conferencing device, and common area phones is new for this release. There is also a newly released IP desk phone. For details about all the new phones, see What's New for Devices.|
Tools for Managing Devices
When you manage devices with Lync Server 2010, your primary tools are the following:
- Lync Server Control Panel , the new web-based user
interface (UI) for Lync Server features. For devices, use Lync
Server Control Panel to manage the Device Update Web service (that
is, to deploy new versions of software to IP phones), and modify
phone-related settings and policies.
- Lync Server Management Shell , the command-line tools
for Lync Server features. For devices, use the Lync Server
Management Shell to prepare to deploy UC phones and to manage
- IP Phone Inventory Report, for monitoring IP phones. Use
this tool to monitor usage and to generate usage and inventory
reports for the IP phones in your organization. For details, see
the “Improved Monitoring Capability” section in What's New for