Topic Last Modified: 2010-11-05

The Emergency Services Service Provider routes emergency calls originating from Microsoft Lync Server 2010 to the correct Public Safety Answering Point (PSAP) based on the location information contained within the call.

In order to support E9-1-1 as part of a Microsoft Lync Server 2010 deployment, you must obtain E9-1-1 routing service from a certified Emergency Services Service Provider. Choose the provider the best fits your organizational requirements.