Topic Last Modified: 2011-02-02

If Domain Name System (DNS) has not been configured to return the appropriate SRV records automatically when you connect, use the following procedure to manually enter the account configuration information.

To connect using a manually configured account

  1. Open the Microsoft Lync Server 2010, Group Chat Admin Tool by clicking Start, clicking All Programs, pointing to Microsoft Lync Server 2010, and then clicking Microsoft Lync Server 2010, Admin Tool.

  2. In the Group Chat Admin Tool Login dialog box, in the Account box, click Edit Accounts.

  3. In the Edit Accounts dialog box, click Add to add a new account to the Accounts list.

  4. In the Display Name box, type a name for the new account configuration setting.

    This name of the new configuration is added to the Accounts box of the Group Chat Admin Tool Login dialog box, and you can use it for future sign-ins.
  5. Click the Login Settings tab.

  6. (Optional) Select the Use my Windows credentials to log in automatically check box to use single sign on, which loads the password automatically from Windows operating systems.

  7. In the Host box, specify the fully qualified domain name (FQDN) of the server running Microsoft Lync Server 2010.

  8. In the Chat Room Domain box, type the domain portion of the lookup server's SIP Uniform Resource Identifier (URI) (for example, if the SIP URI is, type

  9. Do one of the following:

    • If you are using the default SIP URI for your Lookup service account (for example,, select the Use default server address check box.

    • Otherwise, specify the SIP URI of the lookup server, which was specified when installing Microsoft Lync Server 2010, Group Chat.

  10. Click the Active Directory tab.

  11. Under Global Catalog, do one of the following:

    • Click Automatic connection configuration.

    • Click Manual connection configuration, and, in Host, type the FQDN of the global catalog server. The global catalog is a searchable index within Active Directory Domain Services (AD DS) that enables users to locate network objects without needing to know their domain location.

  12. Select the Use secure connection only check box to use a secure sockets layer (SSL) connection to connect to AD DS.

  13. If the Channel service account does not have access to AD DS, select the Connect As check box, type the name and password for a Channel service account that has AD DS access, and then click OK.

  14. In the Group Chat Admin Login dialog box, type the user name.