Topic Last Modified: 2010-12-14

Follow these steps to delete a queue by using Lync Server Control Panel.

To delete a queue

  1. Log on as a member of the RTCUniversalServerAdmins group, or as a member of one of the predefined administrative roles that support Response Group.

  2. Open a browser window, and then enter the Admin URL to open the Lync Server Control Panel. For details about the different methods you can use to start Lync Server Control Panel, see Open Lync Server Administrative Tools.

  3. In the left navigation bar, click Response Groups, and then click Queue.

  4. In the search field, type part or all of the name of the queue you want to delete.

  5. In the list of queues, click the queue that you want, click Edit, and then click Delete.

  6. Click OK.