Topic Last Modified: 2010-11-03

The new Announcement application in Microsoft Lync Server 2010 makes it possible to configure how phone calls are handled if the dialed number is valid but is not assigned to a user or common area. Such calls can be transferred to a predetermined destination, or they can be answered with a recorded announcement, or both.

With the Announcement application, a caller who misdials will not hear a busy signal, and the SIP client will not receive an error message.

The Announcement application is a call management component of Enterprise Voice. When you deploy Enterprise Voice, you must configure the unassigned number routing table and Announcement application settings before you enable the Announcement application.

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Other Resources

Announcement Application