Topic Last Modified: 2010-12-13

Use the Select Agents dialog box to find users who are enabled for Enterprise Voice that you want to configure as a response group agent. In the search box, type the SIP address or display name of the user you want to find and then click Find. To select a user, click the user in the search results list and then click OK. If you cannot find the user you are looking for, that user might not be enabled for Enterprise Voice.

To retrieve all users enabled for Enterprise Voice, do not type anything in the search box.

You can also find all users whose display names or SIP addresses begin with a certain string. For example, to find all users whose SIP address begins with ken, type sip:ken. This will return users such as,, and

For details about the different procedures you can perform using the Lync Server 2010 Control Panel, see Lync Server Control Panel.