Configure User Access for Lync Online Users

Topic Last Modified: 2011-05-16

You can create and manage user accounts for a Microsoft Lync Online 2010 customer with which you federate in either of the following ways:

The administrator of the Microsoft Lync Online 2010 customer account can create the accounts directly with the hosted provider, using the Microsoft Online portal.
You can create the accounts in Active Directory Domain Services (AD DS) in your organization, and then synchronize with the hosted provider using the Microsoft Online Directory Synchronization utility.

The administrator of the Lync Online 2010 customer account must also enable user accounts for Lync Online 2010 services.

For details about how to configure user accounts for a Lync Online customer, see "Change Lync Online user settings" at http://go.microsoft.com/fwlink/?LinkId=219143.

Note:
A Lync Online customer can have multiple domains. If you want to federate with users in more than one of the domains, the administrator of the Lync Online customer account must enable users in each of the domains to be federated, including the tenant domain of the account and one or more individual domains hosted by the tenant. You can federate with the tenant domain, one or more of the domains hosted by the tenant, or both the tenant and any hosted domains. If you enable federation with multiple domains of a Lync Online customer, the administrator of the Lync Online customer account must enable users for each domain for which federation with your on-premises domain is to be supported.

Note:

A Lync Online customer can have multiple domains. If you want to federate with users in more than one of the domains, the administrator of the Lync Online customer account must enable users in each of the domains to be federated, including the tenant domain of the account and one or more individual domains hosted by the tenant. You can federate with the tenant domain, one or more of the domains hosted by the tenant, or both the tenant and any hosted domains. If you enable federation with multiple domains of a Lync Online customer, the administrator of the Lync Online customer account must enable users for each domain for which federation with your on-premises domain is to be supported.

To enable users of a Lync Online customer for federation

Go to https://portal.microsoftonline.com and log in using your Office365 Admin credentials.
Click Admin at the top of the page.
Under Admin Overview in the navigation pane, click Users.
Click the user that you want to enable for Lync Online services, and then click Edit.
Click Properties, and then specify the information for the user.
Click Settings, and then verify that the user is allowed to sign in to access services.
Click Licenses, and then click Microsoft Office 365 (Plan E3).
Click More, and then click Lync Online / Configure User Settings.
Click Options, and then verify that the user is enabled for File Transfer and for Audio/Video.
Click External Access, and then verify that the user is enabled for Domain Federation.